A technician is troubleshooting a smartphone that cannot connect to a Wi-Fi network. The phone shows the network as 'Saved' but does not connect. Which issue is most likely?

The phone's airplane mode is enabled

The Wi-Fi password is incorrect

The Wi-Fi router is not broadcasting the SSID

A user's computer has an IP address of 169.254.1.10. The user cannot access the internet. Which of the following is the MOST likely cause?

The default gateway is incorrect

A user reports that their Wi-Fi connection is slow and drops frequently. Other users in the same area are not experiencing issues. Which of the following is the MOST likely cause?

The user's laptop is too far from the access point

The internet service provider is having an outage

A user reports that they can ping the IP address of a website but cannot browse to it by its domain name. Which solution should the technician apply?

Replace the network interface card

CompTIAA+ Core 1

Domain 5Objective 1

Diagnosing Issues 220-1201 Practice Questions (Page 1)

Part of the Hardware and network troubleshooting domain, which accounts for 28% of the 220-1201 exam. CompTIA does not publish an official question count, but from its 90-minute exam (~35–60 total, ~10–17 in this domain), expect 5–9 from this objective — we provide 31 practice questions to prepare you well beyond it. (estimate)

31questions here

7free pages

6concepts

28%of the exam

Questions 1–5

1foundation · easy
A technician is troubleshooting a smartphone that cannot connect to a Wi-Fi network. The phone shows the network as 'Saved' but does not connect. Which issue is most likely?
Select an answer first
2application · medium
A user's computer has an IP address of 169.254.1.10. The user cannot access the internet. Which of the following is the MOST likely cause?
Select an answer first
3application · medium
A user reports that their Wi-Fi connection is slow and drops frequently. Other users in the same area are not experiencing issues. Which of the following is the MOST likely cause?
Select an answer first
4foundation · easy
A user reports that they can ping the IP address of a website but cannot browse to it by its domain name. Which solution should the technician apply?
Select an answer first
5foundation · easy
A user reports that their laptop's screen flickers and shows distorted lines, but the image is clear when connected to an external monitor. Which hardware component is most likely failing?
Select an answer first

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