A software company has shifted from a perpetual license model to a subscription model. Which market factor most directly creates the need for a customer success program?

The company must now comply with new data privacy regulations in multiple regions

Customers now expect a one-time installation and do not require ongoing engagement

Customers now have the option to cancel their subscription at the end of each billing cycle

The company now needs to hire more software developers to maintain the subscription platform

CiscoRenewals Manager

Domain 2Objective 2

2.2 Explain the Key Drivers Creating the Need for Customer Success 700-805 Practice Questions (Page 4)

Part of the Customer Success domain, which accounts for 10% of the 700-805 exam. Cisco does not publish an official question count, but from its 90-minute exam (~35–60 total, ~4–6 in this domain), expect 1–1 from this objective — we provide 16 practice questions to prepare you well beyond it. (estimate)

16questions here

4free pages

1concept

10%of the exam

Questions 16–16

16foundation · easy
A software company has shifted from a perpetual license model to a subscription model. Which market factor most directly creates the need for a customer success program?
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2.2 Explain the Key Drivers Creating the Need for Customer Success 700-805 Practice Questions (Page 4)

Questions 16–16

A software company has shifted from a perpetual license model to a subscription model. Which market factor most directly creates the need for a customer success program?

Keep studying — Customer Success