A user is trying to connect a laptop to a wireless network and sees multiple available networks. What information is the user using to select the correct network?

The MAC address of each access point

The encryption key of each network

A user's laptop is connected to a corporate Wi-Fi network and shows a valid IP address (192.168.10.25) but cannot access the internet. You run `ipconfig /all` and see that the default gateway is 192.168.10.1, but the DNS server is set to 8.8.8.8. Other users on the same network can access the internet. What is the most likely cause?

The laptop is using a public DNS server that is blocked by the corporate firewall.

The laptop's default gateway is misconfigured.

The laptop's firewall is blocking all outbound traffic.

The laptop's IP address is in the wrong subnet.

A technician configures a workstation with IP address 192.168.10.45, subnet mask 255.255.255.0, and default gateway 192.168.10.1. The workstation can reach 192.168.10.20 but cannot reach 192.168.20.10. What is the most likely cause?

The destination 192.168.20.10 is on a different subnet, and the gateway is not routing.

The workstation's IP address is a public address.

The default gateway is not on the same subnet as the workstation.

The workstation's subnet mask is incorrect.

A user in a coffee shop sees several available wireless networks but cannot find the one they are supposed to join. The network name is 'CoffeeShop_Guest'. What should the user look for in the Wi-Fi list?

The channel number of the network

A user can access internal resources by IP address (e.g., http://10.1.1.5) but cannot access a website by its domain name (e.g., http://www.example.com). Other users can access the website. What is the most likely cause?

The user's DNS settings are incorrect or the DNS server is unreachable.

The user's default gateway is misconfigured.

The user's firewall is blocking HTTP traffic.

CiscoCertified Support Technician (CCST) IT Support

Domain 3Objective 3

3.3. Examine Basic End-Device Connectivity to the Network. 100-140 Practice Questions (Page 10)

Part of the Connectivity and Resource Access Issues domain, which makes up ~17% of our current practice bank. Cisco does not publish an official question count, but from its 50-minute exam (~20–35 total, ~3–6 in this domain), expect 1–2 from this objective — we provide 61 practice questions to prepare you well beyond it. (estimate)

61questions here

13free pages

15concepts

Questions 46–50

46foundation · easy
A user is trying to connect a laptop to a wireless network and sees multiple available networks. What information is the user using to select the correct network?
Select an answer first
47expert · hard
A user's laptop is connected to a corporate Wi-Fi network and shows a valid IP address (192.168.10.25) but cannot access the internet. You run `ipconfig /all` and see that the default gateway is 192.168.10.1, but the DNS server is set to 8.8.8.8. Other users on the same network can access the internet. What is the most likely cause?
Select an answer first
48application · medium
A technician configures a workstation with IP address 192.168.10.45, subnet mask 255.255.255.0, and default gateway 192.168.10.1. The workstation can reach 192.168.10.20 but cannot reach 192.168.20.10. What is the most likely cause?
Select an answer first
49application · easy
A user in a coffee shop sees several available wireless networks but cannot find the one they are supposed to join. The network name is 'CoffeeShop_Guest'. What should the user look for in the Wi-Fi list?
Select an answer first
50application · medium
A user can access internal resources by IP address (e.g., http://10.1.1.5) but cannot access a website by its domain name (e.g., http://www.example.com). Other users can access the website. What is the most likely cause?
Select an answer first

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