
CiscoCertified Support Technician (CCST) IT Support
Domain 5Objective 1
5.1. Describe Security Threats to the End User, Perform Basic Investigation, and Escalate to the Appropriate Team. 100-140 Practice Questions (Page 3)
Part of the Common Threats and Preventions domain, which makes up ~12% of our current practice bank. Cisco does not publish an official question count, but from its 50-minute exam (~20–35 total, ~2–4 in this domain), expect 1–1 from this objective — we provide 36 practice questions to prepare you well beyond it. (estimate)
36questions here
8free pages
9concepts
Questions 11–15
- 11
A user suspects a security incident and has gathered some initial information, including the time of the incident, the affected system, and any error messages. What should the user do next?
Select an answer first - 12
After running a malware scan, the security software reports a 'trojan' in a downloaded file. What should the user do next?
Select an answer first - 13
A user notices that their account was locked out this morning. The system logs show multiple failed login attempts from an unfamiliar IP address at 3:00 AM. What should the user do?
Select an answer first - 14
A technician receives a report from a user who clicked a link in a suspicious email and entered their username and password on a fake login page. The technician has confirmed the user's account shows unusual login activity. What should the technician do as part of the basic investigation before escalating?
Select an answer first - 15
A user has accounts on multiple websites and uses the same password for all of them. What is the primary risk of this practice?
Select an answer first
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