Monitor System Health ACP-120 Practice Questions (Page 4)

Questions 16–20

1. 16expert · hard

   A Jira admin is troubleshooting a performance issue. The system health page shows high error rates, but the latency and availability indicators are normal. Users report that they occasionally see a 'Something went wrong' error page but can refresh and continue working. What is the most likely cause?

   • AThe instance is under a denial-of-service attack.
   • BA specific feature or integration is failing intermittently, causing errors for a subset of requests.
   • CUsers are experiencing network issues on their local machines.
   • DThe instance is running out of storage space, causing random failures.
   Reveal Solution Discussion Select an answer first
2. 17application · medium

   A Jira admin is preparing a quarterly report for management about the health of the company's Jira Cloud instance. Management wants to know if the platform is stable and if there are any recurring issues. The admin wants to provide an objective, data-driven summary. Which approach is most appropriate?

   • AAsk each project lead to rate the system's performance on a scale of 1 to 5.
   • BSummarize the number of support tickets opened by users during the quarter as a proxy for system health.
   • CReport only the number of days with no incidents, as this is the single most important health indicator.
   • DCompile metrics from the system health page over the quarter, including availability, error rates, and latency trends.
   Reveal Solution Discussion Select an answer first
4. 18application · medium

   A Jira admin is setting up a routine to monitor the health of their Jira Cloud instance. They want to be notified if there is a significant degradation in performance. What is the most effective way to achieve this?

   • ACreate a Jira project to track user complaints about performance.
   • BRegularly check the system health page and subscribe to Atlassian's status page notifications.
   • CSet up an automation rule that sends an email when a project's issue count exceeds a threshold.
   • DConfigure a webhook that sends a message to a Slack channel whenever any user logs in.
   Reveal Solution Discussion Select an answer first
5. 19application · medium

   A Jira admin receives a notification from Atlassian that the instance will undergo scheduled maintenance. What should the admin do to prepare?

   • ABack up all Jira data locally before the maintenance begins.
   • BIgnore the notification because maintenance does not affect the instance.
   • CInform users about the maintenance window and expected downtime, and review the health page after maintenance is complete.
   • DDisable all user access to Jira during the maintenance window to prevent data loss.
   Reveal Solution Discussion Select an answer first
6. 20expert · hard

   A large enterprise uses Jira Cloud for all its software teams. The Jira admin has been asked to create a weekly health report for the IT director. The director wants to see a trend of system health over time, not just a snapshot. The admin has access to the system health page, which shows current metrics. What is the most effective way to create a trend report?

   • AAsk Atlassian support to provide a historical report of all health metrics.
   • BManually record the key metrics from the health page at the same time each week and compile them into a spreadsheet.
   • CExport the health page data to a CSV file using the export button.
   • DUse the audit log to see historical performance data.
   Reveal Solution Discussion Select an answer first