Monitor System Health ACP-120 Practice Questions (Page 3)

Questions 11–15

1. 11application · medium

   A Jira admin is planning to implement a monitoring routine for their instance. They want to ensure they catch issues before users are significantly impacted. What is the most effective monitoring strategy?

   • AWait for users to report issues before checking the health page.
   • BRegularly review the system health page and set up alerts for status page incidents.
   • CCheck the health page only once a month to minimize time spent on monitoring.
   • DRely on the audit log to detect performance issues.
   Reveal Solution Discussion Select an answer first
2. 12expert · hard

   A Jira admin is managing an instance for a company that has users in multiple geographic regions. Users in Europe report that Jira is slow, while users in North America report no issues. The system health page shows normal latency and error rates. What is the most likely cause of the European users' issue?

   • AEuropean users have too many dashboards configured, causing their accounts to be slower.
   • BThe Jira instance is hosted in North America, and European users are experiencing higher latency due to distance.
   • CAtlassian is performing maintenance on the European data center.
   • DThe issue is likely related to the users' network connection or local internet service provider, not the Jira instance.
   Reveal Solution Discussion Select an answer first
4. 13application · medium

   A marketing team at a mid-sized company reports that Jira Cloud feels sluggish every afternoon, especially when loading dashboards and searching issues. The Jira admin checks the system health page and notices elevated latency metrics during the reported window, but no error rates or availability alerts. The team's projects are not unusually large, and the admin has not made any recent configuration changes. What should the admin investigate first?

   • AOpen a support ticket with Atlassian to report a potential infrastructure outage in the data center hosting the instance.
   • BCheck the number of concurrent users and the complexity of the dashboards they are loading during peak hours.
   • CDisable all third-party apps immediately to rule out app-related performance degradation.
   • DIncrease the Jira Cloud plan to a higher tier to get more processing capacity.
   Reveal Solution Discussion Select an answer first
5. 14expert · hard

   A Jira admin is managing an instance with a large number of third-party apps installed. The system health page shows normal metrics, but users report that certain pages, such as the project settings page, are slow to load. What is the most likely cause?

   • AThe project has too many issues, causing the settings page to be slow.
   • BA third-party app is injecting heavy code into the project settings page, causing it to load slowly.
   • CThe instance is running out of memory, causing slow page loads.
   • DThe users' browsers are outdated and cannot handle modern web technologies.
   Reveal Solution Discussion Select an answer first
6. 15application · medium

   A Jira admin notices that the system health page shows a sudden spike in error rates for a 15-minute period, but the availability indicator remained at 100%. Users did not report any issues. What is the most reasonable interpretation of this data?

   • AThe admin should immediately restart the instance to clear the error state.
   • BThe data is unreliable because availability and error rates are always correlated.
   • CThe spike may have affected a small subset of requests or a specific feature, and the admin should investigate the logs to identify the cause.
   • DThe spike is a false positive and can be ignored since users did not notice any problems.
   Reveal Solution Discussion Select an answer first