Explain the Use Cases and Considerations for Integrations Common to Sales Cloud Implementations. AGENTFORCE-SALES-CONSULTANT Practice Questions (Page 4)

Questions 16–20

1. 16application · medium

   A company is integrating Sales Cloud with an external ERP system. The integration needs to handle high data volumes and complex transformations. The IT team wants to avoid building custom code in Salesforce. Which integration pattern is most appropriate?

   • AMiddleware integration using an enterprise service bus (ESB)
   • BPoint-to-point integration using Salesforce Apex callouts
   • CDirect database connection from Salesforce to the ERP database
   • DBatch file transfer via SFTP
   Reveal Solution Discussion Select an answer first
2. 17foundation · easy

   A Sales Cloud implementation needs to show real-time inventory availability to sales reps during opportunity management. Which type of external system is most commonly integrated with Sales Cloud to provide this data?

   • AMarketing automation platform
   • BERP system
   • CCustomer service console
   • DData warehouse
   Reveal Solution Discussion Select an answer first
4. 18application · medium

   A healthcare company is integrating Sales Cloud with an external patient data system. The integration will transfer sensitive personal health information. The company must ensure data is encrypted in transit and at rest, and that access is logged. Which consideration is most critical to address during the integration design?

   • AData volume and API call limits
   • BLatency requirements for real-time updates
   • CSecurity and compliance with healthcare regulations
   • DChoice of integration pattern (point-to-point vs middleware)
   Reveal Solution Discussion Select an answer first
5. 19application · medium

   A company uses Sales Cloud and an external CRM for different sales teams. They need to keep account data consistent between the two systems. The external CRM can only provide a nightly export file. Which synchronization strategy should be used?

   • AReal-time API integration
   • BNightly batch import of the export file into Sales Cloud
   • CManual entry of account changes in both systems
   • DMiddleware that polls the external CRM database directly
   Reveal Solution Discussion Select an answer first
6. 20foundation · easy

   Which practice is a key component of data governance in a Sales Cloud integration?

   • ADefining data ownership and stewardship
   • BRemoving all security controls
   • CIgnoring data quality issues
   • DIncreasing data duplication
   Reveal Solution Discussion Select an answer first