Given Customer Requirements, Build Role-Based Analytics That Satisfy Customer Requirements. AGENTFORCE-NONPROFIT-CONSULTANT Practice Questions (Page 3)

Questions 11–15

1. 11foundation · easy

   What is the first step in validating that role-based analytics meet customer requirements?

   • ADeleting all dashboards and starting over
   • BReviewing the analytics with each user role to confirm they address their needs
   • CChanging the dashboard colors to match the nonprofit's branding
   • DAdding more charts to every dashboard
   Reveal Solution Discussion Select an answer first
2. 12foundation · easy

   Which design choice makes a dashboard most intuitive for a nonprofit executive who needs a quick overview?

   • AAdding many filters that require extensive interaction to see data
   • BDisplaying raw data exports directly on the dashboard
   • CIncluding several detailed tables with every data point
   • DUsing a few clear charts that highlight key metrics and trends
   Reveal Solution Discussion Select an answer first
4. 13application · medium

   A nonprofit healthcare clinic wants analytics for its clinicians and its administrators. Clinicians need to track patient outcomes and appointment no-show rates. Administrators need to track operational costs and staffing levels. During requirements gathering, the consultant discovers that the clinic's data is spread across an EHR system and a separate billing system. What should the consultant do to ensure the analytics are accurate and complete?

   • AAsk the clinicians to manually enter the data they need into a spreadsheet.
   • BUse only the EHR data because it is the primary clinical system.
   • CBuild the dashboards using only the data that is easily accessible, even if it is incomplete.
   • DIdentify all relevant data sources, confirm data quality, and define metrics that can be calculated from the available data.
   Reveal Solution Discussion Select an answer first
5. 14application · medium

   After building dashboards for a nonprofit's volunteer coordinators and finance team, the consultant receives feedback that the volunteer coordinators cannot find the 'hours by program' report and the finance team finds the 'grant expenses' chart too granular. What should the consultant do first?

   • AReview the original requirements and the feedback to identify gaps, then adjust the dashboard layout and filters accordingly.
   • BRebuild both dashboards from scratch without consulting the users.
   • CProvide additional training to both teams on how to navigate the existing dashboards.
   • DIgnore the feedback because the dashboards were built to the original specifications.
   Reveal Solution Discussion Select an answer first
6. 15application · medium

   A nonprofit arts organization has three roles: artistic directors who plan seasons, marketing staff who promote events, and development staff who solicit donations. The artistic directors need to see ticket sales by show and audience demographics. The marketing staff need to see campaign performance and social media engagement. The development staff need to see donor giving history and pledge fulfillment. Which analytics approach best satisfies all three roles?

   • ABuild two dashboards: one for artistic directors and marketing combined, and one for development.
   • BBuild a dashboard for the artistic directors only, since they are the most important role.
   • CBuild one dashboard with all KPIs and let each team filter by their department.
   • DBuild three separate dashboards, each with role-specific KPIs, and grant each team access only to their dashboard.
   Reveal Solution Discussion Select an answer first