A nonprofit wants to analyze which fundraising campaigns are most effective at converting new donors. They need to see, for each campaign, the number of new donors acquired and the total amount raised. Which Salesforce solution should the consultant use?

Marketing Cloud's journey analytics

Campaigns in NPSP with reports and dashboards

A custom report on the Opportunity object only

Salesforce Einstein Analytics (now Tableau CRM) with no campaign data

A nonprofit wants to track donor engagement beyond donations, such as volunteer hours, event attendance, and advocacy actions. They want a holistic view of each supporter. Which Salesforce solution should the consultant recommend?

Nonprofit Cloud (NPSP) with Campaigns for events and advocacy, and custom objects for volunteer hours

Marketing Cloud to track all engagement activities

A third-party volunteer management tool with no integration

Sales Cloud with standard objects only

A nonprofit wants to send a targeted email appeal to donors who have given more than $1,000 in the past year, but they do not want to include donors who have already given this year. Which Salesforce solution should they use to create this audience?

Use a Salesforce report to list all donors and send a mass email from the report

Use a Marketing Cloud data extension of all donors and manually remove those who gave this year

Create a report of donors with total donations > $1,000 in the last 12 months and exclude those with a 2024 donation, then use that report in Marketing Cloud

Create a campaign in NPSP and add all donors, then send an email from Salesforce

SalesforceCertified Agentforce Nonprofit Consultant

Domain 4Objective 1

Given a Specific Business Challenge, Identify the Correct Salesforce Solutions That Satisfy Customer Requirements for Fundraising and Donor Management. AGENTFORCE-NONPROFIT-CONSULTANT Practice Questions (Page 4)

Part of the DOMAIN EXPERTISE domain, which accounts for 6% of the AGENTFORCE-NONPROFIT-CONSULTANT exam.

19questions here

4free pages

3concepts

6%of the exam

Questions 16–19

16application · medium
A nonprofit wants to analyze which fundraising campaigns are most effective at converting new donors. They need to see, for each campaign, the number of new donors acquired and the total amount raised. Which Salesforce solution should the consultant use?
Select an answer first
17expert · hard
A nonprofit wants to track donor engagement beyond donations, such as volunteer hours, event attendance, and advocacy actions. They want a holistic view of each supporter. Which Salesforce solution should the consultant recommend?
Select an answer first
18foundation · easy
A nonprofit needs to track relationships between donors, such as household members or employer connections, to better understand their donor base. Which Salesforce feature is designed for this?
Select an answer first
19application · medium
A nonprofit wants to send a targeted email appeal to donors who have given more than $1,000 in the past year, but they do not want to include donors who have already given this year. Which Salesforce solution should they use to create this audience?
Select an answer first

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Given a Specific Business Challenge, Identify the Correct Salesforce Solutions That Satisfy Customer Requirements for Fundraising and Donor Management. AGENTFORCE-NONPROFIT-CONSULTANT Practice Questions (Page 4)

Questions 16–19

A nonprofit wants to analyze which fundraising campaigns are most effective at converting new donors. They need to see, for each campaign, the number of new donors acquired and the total amount raised. Which Salesforce solution should the consultant use?

A nonprofit wants to track donor engagement beyond donations, such as volunteer hours, event attendance, and advocacy actions. They want a holistic view of each supporter. Which Salesforce solution should the consultant recommend?

A nonprofit needs to track relationships between donors, such as household members or employer connections, to better understand their donor base. Which Salesforce feature is designed for this?

A nonprofit wants to send a targeted email appeal to donors who have given more than $1,000 in the past year, but they do not want to include donors who have already given this year. Which Salesforce solution should they use to create this audience?

Keep studying — DOMAIN EXPERTISE