Given a Specific Business Challenge, Identify the Correct Salesforce Solutions That Satisfy Customer Requirements for Fundraising and Donor Management. AGENTFORCE-NONPROFIT-CONSULTANT Practice Questions (Page 2)

Questions 6–10

1. 6foundation · easy

   A nonprofit needs to track donations, manage donor records, and run reports on fundraising performance. Which Salesforce solution is built for these core nonprofit operations?

   • ASalesforce Commerce Cloud
   • BNonprofit Cloud (NPSP)
   • CSalesforce Experience Cloud
   • DMarketing Cloud
   Reveal Solution Discussion Select an answer first
2. 7expert · hard

   A nonprofit wants to migrate from a legacy donor database to Salesforce. They have complex relationship data (e.g., donors linked to multiple organizations) and need to preserve historical donation records. They also want to minimize manual data entry. Which approach should the consultant recommend?

   • AUse a custom API integration to import data, but ignore relationships
   • BUse NPSP's data import tools to load contacts, accounts, and opportunities, and use NPSP Relationships to model complex connections
   • CImport only contacts and donations, and store relationships in a spreadsheet
   • DManually re-enter all data into Salesforce to ensure accuracy
   Reveal Solution Discussion Select an answer first
4. 8application · medium

   A nonprofit wants to see a donor's entire giving history, including one-time gifts, monthly pledges, and gifts made in honor of another person, all in one place. Which Salesforce feature should the consultant use to meet this requirement?

   • AA dashboard that only shows total donations per year
   • BThe Donor record's Related list for donations and soft credits
   • CThe Contact record's Activity timeline
   • DA custom report that pulls data from the Campaign object only
   Reveal Solution Discussion Select an answer first
5. 9application · medium

   A nonprofit wants to accept donations through their website and automatically create donor records and donation records in Salesforce. Which Salesforce solution should the consultant recommend?

   • ASales Cloud with a custom object for donations
   • BMarketing Cloud to host the donation form and create records
   • CA manual process where staff enter donations from the website
   • DNonprofit Cloud (NPSP) with a donation form integrated via API or a tool like FormAssembly
   Reveal Solution Discussion Select an answer first
6. 10application · medium

   A nonprofit wants to track monthly recurring donations and automatically update the donor's total giving when each payment is received. Which Salesforce feature should the consultant use?

   • AOpportunity records with a recurring checkbox
   • BCampaigns with a recurring donation type
   • CNPSP Recurring Donations
   • DA custom object for recurring donations
   Reveal Solution Discussion Select an answer first