Optimizing PMO Service Performance PMI-PMOCP Practice Questions (Page 6)

Questions 26–29

1. 26application · medium

   A PMO has implemented a performance measurement system that collects data from multiple sources. The PMO manager wants to ensure the data is reliable for decision-making. Which action is most important?

   • AReport data to stakeholders as soon as it is collected
   • BIncrease the frequency of data collection to real-time
   • CUse a single data source for all metrics
   • DDefine clear data definitions and validation rules for each metric
   Reveal Solution Discussion Select an answer first
2. 27foundation · easy

   Which feature is most characteristic of a real-time performance dashboard?

   • AIt contains only historical data from the previous fiscal year
   • BData is updated automatically as new information becomes available
   • CIt requires manual refresh by the user to see new data
   • DIt is distributed as a static PDF report on a monthly basis
   Reveal Solution Discussion Select an answer first
4. 28expert · hard

   A PMO has implemented a performance measurement system that automatically collects data from multiple tools. However, the PMO manager notices that the data for 'project status' is inconsistent because project managers update their status at different times. The manager wants to ensure the data is reliable for the monthly performance review. Which action is most effective?

   • AExclude projects that do not update their status on time
   • BUse the most recent data available at the time of the review
   • CAsk project managers to update their status more frequently
   • DEstablish a standard data collection cutoff date and time for each reporting period
   Reveal Solution Discussion Select an answer first
5. 29application · medium

   A PMO provides a 'resource forecasting' service. The PMO director wants to measure its performance. Which KPI is most specific and measurable for this service?

   • ANumber of resources in the organization
   • BTime spent by project managers on resource planning
   • CPercentage of forecasts that are within 10% of actual resource utilization
   • DOverall customer satisfaction with the PMO
   Reveal Solution Discussion Select an answer first