Utilize Communication Tools Appropriately to Engage Stakeholders and Maintain Proper Communication PMI-CP Practice Questions (Page 2)

Questions 6–10

1. 6foundation · easy

   What is the primary role of a Project Management Information System (PMIS) in supporting project communication and decision-making?

   • ATo enforce a single communication style across all stakeholders
   • BTo automate all stakeholder communication without human input
   • CTo store and organize project data, making accurate and timely information available for informed decisions
   • DTo replace face-to-face meetings with email notifications
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2. 7application · medium

   A project team is using a central communication platform to manage commitments. A team member commits to delivering a report by Friday, but on Thursday realizes they will be late. According to Commitment-based Management (CbM), what should the team member do?

   • AWait until Friday to see if the report can be completed on time before communicating.
   • BUpdate the central platform with a new date without notifying anyone.
   • CSilently work overtime to complete the report without informing anyone.
   • DNotify the project manager and stakeholders as soon as possible, explain the situation, and propose a new delivery date.
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4. 8application · medium

   A program manager is setting up an Obeya/Big Room for a large program with multiple workstreams. The program manager wants to avoid common pitfalls. What is the most important practice to implement from the start?

   • ARequire all team members to be physically present in the Big Room at all times.
   • BUse the Big Room for all project communications, including formal reporting.
   • CInvite as many stakeholders as possible to ensure broad representation.
   • DEstablish clear objectives for the Big Room and a facilitation plan to keep sessions focused on visual management and problem-solving.
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5. 9application · medium

   A project manager is leading a geographically distributed team. Stakeholders have complained about inconsistent updates and difficulty finding the latest decisions. The project manager wants to improve transparency and decision traceability without adding new tools. What should the project manager do?

   • ACreate a new shared spreadsheet to track decisions and share it via email with stakeholders.
   • BUse the existing PMIS to store all project communications, meeting minutes, and decision logs, and establish a single location for stakeholders to access them.
   • CSchedule a weekly video conference to review all decisions and answer stakeholder questions.
   • DSend a daily email digest to all stakeholders summarizing the day's decisions and updates.
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6. 10application · medium

   A project manager is using a PMIS to track decisions and action items. A team member misses a deadline for a committed action item. According to Commitment-based Management (CbM) principles, what is the most appropriate response?

   • AIssue a formal warning to the team member to ensure future compliance.
   • BReview the commitment with the team member to understand the reason for the miss and renegotiate a new commitment if needed.
   • CDocument the missed deadline in the PMIS and escalate it to the project sponsor.
   • DImmediately assign the action item to another team member to keep the project on track.
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