Prevent Communication Issues from Occuring and Ensure Stakeholders Are Engaged PMI-CP Practice Questions (Page 4)

Questions 16–20

1. 16application · medium

   A project manager is developing a communication plan for a project with stakeholders in different time zones and with varying levels of technical expertise. What should the project manager include in the plan?

   • AA single weekly email update to all stakeholders to keep the message consistent.
   • BA communication plan that is finalized at the start of the project and not changed.
   • CA detailed project dashboard that stakeholders can access at any time.
   • DA schedule of meetings and reports tailored to the needs and availability of each stakeholder group.
   Reveal Solution Discussion Select an answer first
2. 17application · medium

   A project manager notices that a key stakeholder has been missing project meetings and not responding to emails. This could lead to misalignment and negatively impact the project's success. What should the project manager do first?

   • AReach out to the stakeholder to understand their communication preferences and any barriers to engagement.
   • BEscalate the issue to the project sponsor and request they intervene.
   • CContinue with the project and assume the stakeholder will catch up on missed information.
   • DRemove the stakeholder from the distribution list to reduce noise.
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4. 18foundation · easy

   What is a key characteristic of sophisticated communication techniques for stakeholder engagement?

   • AThey are used only when conflicts arise
   • BThey rely on a single, standardized message
   • CThey focus on broadcasting information to the widest audience
   • DThey encourage two-way dialogue and active listening
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5. 19foundation · easy

   Which practice is most effective in preventing the negative effects of poor communication?

   • ARelying on informal conversations to share project updates
   • BCommunicating only when issues arise
   • CEstablishing a clear communication plan at project initiation
   • DLimiting communication to written reports
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6. 20application · medium

   A project team is about to start a capital improvement project that will affect multiple departments. The project manager has identified that the finance department needs detailed cost reports, while the operations team prefers brief updates. What should the project manager do to ensure effective communication from the start?

   • AConduct a communication needs assessment and tailor messages to each audience.
   • BUse the same communication channel for all stakeholders to simplify the process.
   • CSend all communications to the project sponsor for approval before distribution.
   • DCreate a single comprehensive report for all stakeholders to ensure consistency.
   Reveal Solution Discussion Select an answer first