5.1 Monitor and Troubleshoot Prisma Access Connectivity SECURITY-SERVICE-EDGE-ENGINEER Practice Questions (Page 6)

Questions 26–30

1. 26application · medium

   A company is experiencing high latency for mobile users accessing a specific cloud application. The administrator has confirmed that the latency is not caused by the user's local network or ISP. Which of the following should the administrator examine to determine if the latency is caused by the application's hosting location?

   • AThe System logs for any errors related to the application's traffic.
   • BThe Configuration Audit log to see if any changes were made to the application's policy.
   • CThe latency metrics from the Prisma Access monitoring dashboard for the specific application's traffic.
   • DThe Traffic logs for the application to see if sessions are being dropped or denied.
   Reveal Solution Discussion Select an answer first
2. 27foundation · easy

   After an IPsec tunnel is established, what is a common cause of traffic not flowing to the remote network?

   • AIncorrect authentication method
   • BIKE phase 1 failure
   • CMissing DNS server
   • DIncorrect routing configuration
   Reveal Solution Discussion Select an answer first
4. 28foundation · easy

   If performance issues persist after initial troubleshooting, what is an appropriate escalation procedure?

   • AIgnore the issue and wait for it to resolve
   • BDisable security policies to improve performance
   • CEscalate to Palo Alto Networks support with relevant logs and metrics
   • DReboot all Prisma Access infrastructure
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5. 29foundation · easy

   Which metric would you monitor to detect packet loss in Prisma Access?

   • ANumber of active users
   • BCPU utilization
   • CMemory usage
   • DPacket loss percentage
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6. 30application · medium

   A remote network connection from a branch office is showing 'Connected' but the administrator notices that the tunnel is flapping (going up and down) every few minutes. Which monitoring data should the administrator review to determine if the flapping is caused by an unstable WAN link or a misconfiguration on the branch firewall?

   • AThe Configuration Audit log, which shows any recent changes to the tunnel configuration.
   • BThe Traffic logs for the branch office, which show the sessions that are being established and torn down.
   • CThe tunnel's packet loss and latency statistics over time, which can indicate if the WAN link is unstable.
   • DThe System logs on the branch firewall, which show IKE negotiation events and any errors.
   Reveal Solution Discussion Select an answer first