5.1 Monitor and Troubleshoot Prisma Access Connectivity SECURITY-SERVICE-EDGE-ENGINEER Practice Questions (Page 5)

Questions 21–25

1. 21foundation · easy

   When a ZTNA connector is connected but users cannot access applications, what should be checked?

   • AThe connector's operating system
   • BZTNA application access policies
   • CThe connector's IP address
   • DThe connector's hostname
   Reveal Solution Discussion Select an answer first
2. 22foundation · easy

   Where would you check the health status of ZTNA connectors in Prisma Access?

   • AZTNA Connector Monitoring page
   • BMobile User Overview dashboard
   • CService Connection Dashboard
   • DRemote Network Monitoring page
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4. 23application · medium

   A mobile user is unable to connect to Prisma Access using GlobalProtect. The client shows 'Unable to connect to the gateway.' The administrator wants to verify whether the user's device can reach the Prisma Access gateway at all. Which monitoring tool or log should the administrator use to confirm this?

   • AThe Prisma Access Traffic logs, which show all sessions from the user's device.
   • BThe System logs on Prisma Access, which show authentication events for the user.
   • CThe GlobalProtect client logs on the user's device, which show the connection attempts and any errors during the gateway handshake.
   • DThe Configuration Audit log, which shows changes to the gateway configuration.
   Reveal Solution Discussion Select an answer first
5. 24foundation · easy

   When a mobile user reports they cannot connect to Prisma Access, what is the first step in a systematic troubleshooting workflow?

   • AReview the user's local firewall logs
   • BCheck the user's authentication status in the Mobile User Overview dashboard
   • CEscalate to Palo Alto Networks support
   • DRebuild the user's GlobalProtect configuration
   Reveal Solution Discussion Select an answer first
6. 25foundation · easy

   What does the ZTNA connector status 'Connected' indicate?

   • AThe connector is registered and communicating with Prisma Access
   • BThe connector has a security policy violation
   • CThe connector is installed but not registered
   • DThe connector is rebooting
   Reveal Solution Discussion Select an answer first