Handover of New ONTAP Cluster Installation to the Customer CERTIFIED-STORAGE-INSTALLATION-ENGINEER-ONTAP Practice Questions (Page 5)

Questions 21–23

1. 21foundation · easy

   What is the main goal of customer training during the handover of an ONTAP cluster?

   • ATo enable the customer's staff to operate and manage the cluster independently
   • BTo promote NetApp certification courses to the customer
   • CTo test the customer's IT staff on their general networking knowledge
   • DTo provide the customer with a list of NetApp support contacts
   Reveal Solution Discussion Select an answer first
2. 22application · medium

   A customer has completed training and reviewed the as-built documentation for a new ONTAP cluster. The engineer is ready to obtain formal acceptance. What should the engineer do to ensure the acceptance is valid?

   • AConsider the handover complete once the customer has received the as-built documentation.
   • BAsk the customer to sign the acceptance form without further discussion, since training and documentation are complete.
   • CSchedule a meeting with the customer to review the installation results, address any questions, and then obtain the signature.
   • DSend the acceptance form via email and ask the customer to sign and return it without a meeting.
   Reveal Solution Discussion Select an answer first
3. 23foundation · easy

   Which document is typically included in the handover deliverables for a new ONTAP cluster?

   • AA marketing brochure describing NetApp products
   • BA blank purchase order for future upgrades
   • CAs-built documentation detailing the final configuration
   • DA list of employee salaries for the installation team
   Reveal Solution Discussion Select an answer first