Your company has a generic email address, info@contoso.com, that is used for customer inquiries. Several customer service representatives need to send and receive email from this address. You want to avoid assigning a separate license for this mailbox. What should you do?

Create a shared mailbox and grant Send As and Full Access permissions to the representatives.

Create a Microsoft 365 group and add the representatives as members.

Create a distribution group and add the representatives as members.

Create a contact and link it to the representatives.

Contoso's IT team needs a generic email address (it@contoso.com) that multiple technicians can send from and monitor. They also want to be able to send emails as this address from their own Outlook clients. What should you create?

A mail contact with the technicians' addresses

A distribution group with the technicians as members

A Microsoft 365 group with the technicians as members

A shared mailbox with 'Send As' permissions for the technicians

Which PowerShell module is used to perform bulk user management tasks in Microsoft 365?

SharePoint Online Management Shell

Contoso has 200 new sales employees who all need Microsoft 365 E3 licenses. The HR system populates the department attribute as 'Sales' for these users. You want to automate license assignment so that any future user with department='Sales' automatically receives the license. Which approach should you use?

Use a PowerShell script to assign licenses to all current users

Assign licenses individually using the Microsoft 365 admin center

Create a Microsoft 365 group with dynamic membership and assign licenses to the group

Use group-based licensing with a dynamic security group that includes users with department='Sales'

Microsoft 365 Certified:Administrator Expert

Domain 1Objective 2

Manage Users and Groups MS-102 Practice Questions (Page 1)

Part of the Deploy and manage a Microsoft 365 tenant domain, which accounts for 25–30% of the MS-102 exam. Microsoft does not publish an official question count, but from its 100-minute exam (~40–65 total, ~10–20 in this domain), expect 3–7 from this objective — we provide 35 practice questions to prepare you well beyond it. (estimate)

35questions here

7free pages

9concepts

25–30%of the exam

Questions 1–5

1application · medium
Your company has a generic email address, info@contoso.com, that is used for customer inquiries. Several customer service representatives need to send and receive email from this address. You want to avoid assigning a separate license for this mailbox. What should you do?
Select an answer first
2application · medium
Contoso's IT team needs a generic email address (it@contoso.com) that multiple technicians can send from and monitor. They also want to be able to send emails as this address from their own Outlook clients. What should you create?
Select an answer first
3foundation · easy
Which PowerShell module is used to perform bulk user management tasks in Microsoft 365?
Select an answer first
4application · medium
Your organization has a support email address that multiple IT staff need to monitor and respond to. The address should not require a separate user license. What should you create?
Select an answer first
5application · medium
Contoso has 200 new sales employees who all need Microsoft 365 E3 licenses. The HR system populates the department attribute as 'Sales' for these users. You want to automate license assignment so that any future user with department='Sales' automatically receives the license. Which approach should you use?
Select an answer first

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Manage Users and Groups MS-102 Practice Questions (Page 1)

Questions 1–5

Your company has a generic email address, info@contoso.com, that is used for customer inquiries. Several customer service representatives need to send and receive email from this address. You want to avoid assigning a separate license for this mailbox. What should you do?

Contoso's IT team needs a generic email address (it@contoso.com) that multiple technicians can send from and monitor. They also want to be able to send emails as this address from their own Outlook clients. What should you create?

Which PowerShell module is used to perform bulk user management tasks in Microsoft 365?

Your organization has a support email address that multiple IT staff need to monitor and respond to. The address should not require a separate user license. What should you create?

Keep studying — Deploy and manage a Microsoft 365 tenant