Design Overall AI Strategy for Business Solutions AB-100 Practice Questions (Page 5)

Questions 21–25

1. 21application · medium

   A company is creating a prompt library for its AI agents. They want to ensure consistency and quality across different teams. What is the most important guideline to include?

   • AEach team should create prompts independently to encourage creativity.
   • BPrompts should be stored in a central repository with version control and review processes.
   • CPrompts should be as short as possible to reduce token usage.
   • DPrompts should be written in a single language to avoid translation issues.
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2. 22application · medium

   A retail company wants to design a multi-agent solution to handle customer inquiries across email, chat, and social media. They plan to use Microsoft 365 Copilot, Copilot Studio, and Microsoft Foundry. The solution must ensure that agents do not perform actions outside their defined scope, such as issuing refunds without approval. What should the architects define first?

   • AThe solution rules and constraints for each agent.
   • BThe prompt library guidelines for the agents.
   • CThe custom AI models needed for sentiment analysis.
   • DThe specific prebuilt agents to use for each channel.
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4. 23expert · hard

   A large insurance company is planning its AI strategy. They have multiple business units with different needs: claims processing wants to automate document classification, customer service wants a chatbot, and underwriting wants predictive risk scoring. The company has a mature cloud adoption framework and an existing data platform. They want to balance speed to value with long-term scalability and governance. Which strategy should they adopt?

   • AImplement a centralized AI platform with shared services, governed by a Center of Excellence, and allow business units to build solutions on top.
   • BLet each business unit independently select and deploy AI tools to maximize speed.
   • COutsource all AI development to external vendors to reduce internal effort.
   • DFocus only on quick wins with prebuilt agents and defer any custom development.
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5. 24foundation · easy

   What is the primary purpose of a prompt library in an organization?

   • ATo replace the need for AI model training
   • BTo provide a repository of tested and effective prompts for reuse across the organization
   • CTo automatically generate prompts for any business scenario
   • DTo store all user conversation logs for compliance
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6. 25expert · hard

   A logistics company wants to automate complex supply chain workflows that involve multiple systems and require custom business logic. They currently use Microsoft 365 Copilot for email and document tasks. The new solution must integrate with their ERP system and perform actions like updating shipment statuses. They have a small development team. What should they decide?

   • ABuild a custom multi-agent solution using Microsoft Foundry from scratch.
   • BUse only prebuilt agents from Microsoft 365 Copilot.
   • CExtend Microsoft 365 Copilot with custom agents built in Copilot Studio.
   • DTrain a custom AI model to handle the workflows.
   Reveal Solution Discussion Select an answer first