Reactive Troubleshooting JN0-452 Practice Questions (Page 8)

Questions 36–40

1. 36foundation · medium

   When investigating a user-reported issue, how can Marvis Insights assist?

   • ABy generating a ticket in ServiceNow
   • BBy automatically rebooting affected devices
   • CBy providing a list of all network devices and their IP addresses
   • DBy explaining related anomalies and trends that may have contributed to the issue
   Reveal Solution Discussion Select an answer first
2. 37foundation · medium

   A user reports that their laptop frequently disconnects from Wi-Fi. Which Marvis feature would provide the most relevant information?

   • AMarvis Location Insights
   • BMarvis WAN Insights
   • CMarvis Client Insights
   • DMarvis Security Insights
   Reveal Solution Discussion Select an answer first
4. 38application · medium

   A user in the finance department reports that their laptop frequently disconnects from the Wi-Fi network for a few seconds at a time, several times per day. The user is in a specific conference room. You open Marvis and start investigating. Which Marvis Questions query would provide the most direct evidence to correlate the disconnects with the user's physical location?

   • AAsk Marvis: "Show me the client's authentication failures for the last 24 hours."
   • BAsk Marvis: "Show me the client's signal strength and channel utilization for the last 24 hours."
   • CAsk Marvis: "What is the current status of the user's VPN tunnel?"
   • DAsk Marvis: "What are the client's connection events and associated AP location for the last 24 hours?"
   Reveal Solution Discussion Select an answer first
5. 39expert · hard

   A user reports that their laptop is slow to connect to the Wi-Fi network every morning. Marvis has detected an anomaly: "Client authentication is taking longer than usual." You also see a Marvis Action suggesting a possible RADIUS server delay. However, the user is the only one complaining. What is the most effective next step to determine the root cause?

   • AImmediately open a ticket with the RADIUS server vendor.
   • BChange the user's laptop to a different SSID to bypass the authentication delay.
   • CAssume the RADIUS server is the problem and restart it to resolve the delay.
   • DUse Marvis Client Insights to check if this user's authentication time is consistently higher than other users.
   Reveal Solution Discussion Select an answer first
6. 40expert · hard

   Your organization has a strict SLA for resolving network incidents. You want to use the Marvis-ServiceNow integration to improve compliance. Currently, IT staff manually create tickets and often miss the SLA. What is the most effective way to use the integration to improve SLA compliance?

   • AUse the integration to automatically resolve all issues detected by Marvis.
   • BUse the integration to close tickets automatically once the issue is resolved.
   • CConfigure Marvis to automatically create ServiceNow tickets for all detected issues.
   • DHave Marvis send an email to the IT team for each issue instead of creating a ticket.
   Reveal Solution Discussion Select an answer first