Risk Management CTEL-TM-OTM Practice Questions (Page 2)

Questions 6–10

1. 6expert · hard

   An operational test manager is working on a project that is part of a larger program. The program has a risk management process that requires all risks to be categorized and reported monthly. The test manager has identified a risk that is specific to the test phase and does not affect other program components. The test manager is unsure whether to include it in the program-level risk report. What should the test manager do?

   • AInclude the risk in the program-level report because the organizational framework requires all risks to be reported, even if they are project-specific.
   • BKeep the risk in the project-level risk register and only report it to the program if it escalates in priority.
   • CExclude the risk from the program report because it is not relevant to other program components.
   • DAsk the program manager for guidance on whether to include the risk in the program report.
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2. 7application · medium

   An operational test manager is explaining the purpose of risk management to a new team member. The team member asks, 'Why do we spend time on risk management when we could be testing?' Which response best reflects the purpose of risk management in operational test management?

   • ARisk management helps us identify potential problems early so we can plan responses and reduce surprises during testing.
   • BRisk management is a reporting requirement that we must fulfill for the project management office.
   • CRisk management is only necessary for large projects, not for small operational test efforts.
   • DRisk management ensures that all risks are eliminated before testing begins.
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4. 8application · medium

   An operational test team is planning the testing of a new regulatory reporting system. The test manager wants to ensure that all relevant risks are identified. Which approach best aligns with stakeholder engagement in risk management?

   • AConduct a facilitated risk identification workshop with representatives from development, operations, compliance, and business stakeholders.
   • BWait for risks to emerge during testing and address them as they occur.
   • CUse a standard risk checklist from the organization's quality management system and rely on the test team's expertise.
   • DAsk the project manager to identify risks based on their experience with similar projects.
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5. 9expert · hard

   During an operational test project, a risk was identified that a key test environment might be unavailable due to scheduled maintenance by the infrastructure team. The risk was assessed as medium priority, and a contingency plan was developed to use a cloud-based environment. Two weeks before the test execution, the infrastructure team announces that the maintenance will occur during the test window. The risk trigger was defined as 'maintenance scheduled during test window'. What should the test manager do?

   • AActivate the contingency plan and switch to the cloud-based environment, and update the risk register to reflect the implementation.
   • BEscalate the risk to the project sponsor and ask for a decision on whether to use the cloud environment.
   • CClose the risk because the maintenance is now known and the risk has materialized.
   • DWait until the maintenance actually begins to see if it impacts testing, and then decide.
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6. 10application · medium

   An operational test manager is new to a project and is reviewing the risk register. The register contains a risk described as 'The test environment may be slow, causing delays.' The test manager notices that the likelihood and impact are not assessed. What is the first step the test manager should take to improve the risk management process?

   • ADelete the risk because it is too vague to be useful.
   • BAssess the likelihood and impact of the risk using qualitative analysis, and update the risk register with the results.
   • CImmediately implement a mitigation plan to improve the test environment performance.
   • DEscalate the risk to senior management because it is not properly documented.
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