Advocating for the Test Organization CTEL-TM-MTT Practice Questions (Page 6)

Questions 26–30

1. 26expert · hard

   A company wants to foster a quality culture, but there is a history of blaming individuals for defects, leading to a fear of reporting issues. The test manager wants to change this culture. Which initiative would be most effective in shifting the culture toward learning and improvement?

   • AImplement a 'no-blame' policy that explicitly states that defects are opportunities for improvement, and train managers to respond to defects with a focus on process improvement.
   • BReward teams that find the most defects in their own code.
   • CCreate a defect-reporting system that automatically identifies the developer who introduced each defect.
   • DHold a one-time training session on the importance of quality.
   Reveal Solution Discussion Select an answer first
2. 27application · medium

   A test manager wants to encourage developers to write and run unit tests as part of their daily work. Which approach would best promote this behavior?

   • AAdd unit test coverage requirements to the definition of done for each user story.
   • BSend a memo reminding developers of the importance of unit testing.
   • CCreate a separate team to write unit tests for developers.
   • DAsk the test team to review all unit tests written by developers.
   Reveal Solution Discussion Select an answer first
4. 28application · medium

   A test manager must build a business case for a new performance testing initiative. Which element is essential to include to make the case compelling to senior management?

   • AA statement that performance testing is a standard practice in the industry.
   • BA list of the performance testing tools the team would like to purchase.
   • CAn estimate of the cost of potential performance-related failures in production, such as lost revenue and customer churn.
   • DA detailed test plan outlining the number of test cases and execution hours.
   Reveal Solution Discussion Select an answer first
5. 29foundation · easy

   How should a test manager address resistance to a new testing tool?

   • AThreaten disciplinary action for non-compliance
   • BInvolve users in the selection and implementation process
   • CIgnore user concerns and proceed with implementation
   • DLimit communication about the tool to avoid confusion
   Reveal Solution Discussion Select an answer first
6. 30application · medium

   A test manager is evaluating a new test management tool. The organization uses a mix of on-premises and cloud-based development tools. Which criterion is most important to consider during tool selection?

   • AThe tool's cost per user, regardless of functionality.
   • BThe tool's user interface and visual appeal.
   • CThe tool's ability to integrate with the existing development and CI/CD toolchain.
   • DThe tool's popularity in the industry and number of user reviews.
   Reveal Solution Discussion Select an answer first