Which technique is most effective for boosting team morale and productivity in a test team?

Assigning the same tasks to everyone regardless of skill

Setting clear, achievable goals and providing regular feedback

Focusing only on negative feedback to drive improvement

Keeping goals vague to allow flexibility

Two testers on a team have a personality clash that is affecting their ability to work together on a critical project. They have stopped speaking to each other and this is delaying test execution. The test manager needs to resolve the conflict. What is the most appropriate approach?

Mediate a meeting between the two testers to discuss their issues and find a way to work together.

Tell the testers to put aside their differences and focus on the project, without further discussion.

Ask the rest of the team to help the two testers work together by covering for them.

Separate the two testers by reassigning one of them to a different project.

Certified Tester Advanced Level Test Management

Domain 3Objective 5

Management Skills Required to Manage a Test Team CTAL-TM Practice Questions (Page 7)

Part of the Managing the Team domain, which makes up ~44% of our current practice bank. ISTQB does not publish an official question count, but from its 120-minute exam (~50–80 total, ~22–35 in this domain), expect 3–4 from this objective — we provide 32 practice questions to prepare you well beyond it. (estimate)

32questions here

7free pages

8concepts

Questions 31–32

31foundation · easy
Which technique is most effective for boosting team morale and productivity in a test team?
Select an answer first
32application · medium
Two testers on a team have a personality clash that is affecting their ability to work together on a critical project. They have stopped speaking to each other and this is delaying test execution. The test manager needs to resolve the conflict. What is the most appropriate approach?
Select an answer first

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Management Skills Required to Manage a Test Team CTAL-TM Practice Questions (Page 7)

Questions 31–32

Which technique is most effective for boosting team morale and productivity in a test team?

Two testers on a team have a personality clash that is affecting their ability to work together on a critical project. They have stopped speaking to each other and this is delaying test execution. The test manager needs to resolve the conflict. What is the most appropriate approach?

Keep studying — Managing the Team