A defect is logged with severity 'High' because it causes data loss. The developer fixes it and marks it as 'Fixed'. The tester who reported it is on vacation. The project manager wants to close the defect to meet the release deadline. What should happen?

The developer closes the defect because they made the fix and know it works.

The tester's manager assigns another tester to verify the fix in the 'Verified' state before the defect can be closed.

The project manager closes the defect because the developer confirmed the fix.

The defect remains in 'Fixed' state until the original tester returns from vacation.

Why is it important to use clear and concise language in defect communication?

To impress the project manager with technical jargon

To ensure the defect is automatically assigned to the right developer

To reduce misunderstandings and ensure the defect is understood by all stakeholders

To make the defect report longer and more detailed

A company has a distributed team with testers in the US and developers in India. A tester logs a defect at the end of the US workday. The developer in India will not see it until the next morning. What is the most effective way to ensure the developer has all the information needed to start working on the defect immediately?

Log the defect with a complete description, steps to reproduce, environment details, and expected vs. actual results, and assign it to the developer.

Send an email to the developer with a summary of the defect and ask them to reply with questions.

Wait until the next morning to log the defect so the developer can ask questions in real time.

Call the developer immediately, even though it is late in India, to discuss the defect.

Which of the following is an essential element of a defect report?

The priority assigned by the project manager

The name of the developer who will fix the defect

The estimated time to fix the defect

A tester is writing a defect report for a bug where the application crashes when a user uploads a file with a special character in the filename. Which defect report description is the most clear and reproducible?

File upload is broken. Please fix it as soon as possible.

The application crashes when uploading a file. This happens sometimes and is very annoying.

Upload a file named 'test@file.txt' to the document management screen. The application crashes immediately. Expected: the file uploads successfully. Actual: the application crashes and returns to the login screen.

The application crashes when uploading any file with a special character. This is a critical defect that must be fixed immediately.

Certified Tester Advanced Level Test Management

Domain 2Objective 3

Defect Management CTAL-TM Practice Questions (Page 8)

Part of the Managing the Product domain, which makes up ~21% of our current practice bank. ISTQB does not publish an official question count, but from its 120-minute exam (~50–80 total, ~11–17 in this domain), expect 4–6 from this objective — we provide 41 practice questions to prepare you well beyond it. (estimate)

41questions here

9free pages

14concepts

Questions 36–40

36application · medium
A defect is logged with severity 'High' because it causes data loss. The developer fixes it and marks it as 'Fixed'. The tester who reported it is on vacation. The project manager wants to close the defect to meet the release deadline. What should happen?
Select an answer first
37foundation · easy
Why is it important to use clear and concise language in defect communication?
Select an answer first
38application · medium
A company has a distributed team with testers in the US and developers in India. A tester logs a defect at the end of the US workday. The developer in India will not see it until the next morning. What is the most effective way to ensure the developer has all the information needed to start working on the defect immediately?
Select an answer first
39foundation · easy
Which of the following is an essential element of a defect report?
Select an answer first
40application · medium
A tester is writing a defect report for a bug where the application crashes when a user uploads a file with a special character in the filename. Which defect report description is the most clear and reproducible?
Select an answer first

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