Project Risks CT-UT Practice Questions (Page 4)

Questions 16–17

1. 16application · medium

   A usability team is planning a remote unmoderated test for a new fitness app. The target users are older adults (65+). The team is concerned about low technical literacy and potential difficulties with the test platform. Which mitigation strategy is most effective?

   • AConduct the test in a lab setting instead of remotely.
   • BRecruit only participants who have used similar test platforms before.
   • CProvide a detailed written instruction sheet and a video tutorial on how to use the test platform, and offer a technical support hotline during the test window.
   • DSimplify the test tasks so that they require minimal interaction with the test platform.
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2. 17application · medium

   A usability team is planning a study for a new website. The project has a fixed budget, and the team must decide between conducting more sessions with a less diverse participant pool or fewer sessions with a more diverse pool. What is the best decision to minimize the risk of missing critical usability issues?

   • AConduct more sessions with a less diverse pool to increase the chance of finding common issues.
   • BConduct the same number of sessions as originally planned, but only with participants who are easy to recruit.
   • CConduct a moderate number of sessions with a balanced mix of diverse participants, prioritizing representation of key user groups.
   • DConduct fewer sessions with a more diverse pool to capture a wider range of perspectives.
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