Resource and Vendor Management CISA Practice Questions (Page 2)

Questions 6–10

1. 6foundation · easy

   Which of the following is a common criterion for evaluating IT vendors during selection?

   • AThe vendor's willingness to accept all contractual terms without negotiation
   • BThe vendor's use of the latest technology regardless of compatibility
   • CThe vendor's proximity to the organization's headquarters
   • DThe vendor's financial stability and reputation in the market
   Reveal Solution Discussion Select an answer first
2. 7foundation · easy

   What is the purpose of conducting due diligence on a vendor before selection?

   • ATo verify that the vendor has no other clients
   • BTo ensure that the vendor is located in the same country
   • CTo negotiate the lowest possible price
   • DTo assess the vendor's capability and identify potential risks
   Reveal Solution Discussion Select an answer first
4. 8application · medium

   An organization has outsourced its payroll processing to a vendor. The internal audit team wants to ensure the vendor is meeting the agreed-upon performance standards. Which of the following is the MOST appropriate set of metrics to monitor?

   • AVendor's employee satisfaction survey results and internal turnover rate.
   • BNumber of vendor employees assigned to the account and their average years of experience.
   • CCost per employee processed and the vendor's profit margin.
   • DNumber of payroll errors, average processing time, and compliance with tax filing deadlines.
   Reveal Solution Discussion Select an answer first
5. 9foundation · easy

   Which of the following is a method for ongoing vendor performance monitoring?

   • AConducting a one-time audit at the end of the contract
   • BConducting regular performance review meetings with the vendor
   • CWaiting for user complaints to identify issues
   • DRelying solely on the vendor's self-reported performance
   Reveal Solution Discussion Select an answer first
6. 10expert · hard

   A company is planning to exit a long-term contract with a major IT outsourcing vendor. The contract has a 12-month notice period, and the company wants to transition to a new vendor as smoothly as possible. The current vendor has been cooperative, but the company is concerned about the loss of institutional knowledge. Which of the following is the MOST important action to take during the exit planning phase?

   • ABegin the transition immediately to minimize the time spent with the current vendor.
   • BFocus on negotiating a lower exit fee with the current vendor.
   • CAsk the current vendor to sign a non-compete agreement to prevent them from poaching employees.
   • DDevelop a comprehensive knowledge transfer plan that includes documentation, training, and shadowing opportunities.
   Reveal Solution Discussion Select an answer first