A user cannot access a server at 10.1.2.3. You run ipconfig and see the user's IP is 192.168.1.100/24 with a default gateway of 192.168.1.1. You ping the gateway successfully. What is the next step in the troubleshooting methodology?

Ping the remote server's IP address.

Run tracert to the remote server.

A network administrator has just resolved a complex network issue that involved multiple switches and a misconfigured routing protocol. The administrator is about to close the ticket. What is the most important action to take before closing the ticket?

Inform all users that the issue is resolved.

Document the root cause, the resolution steps, and any changes made to the configuration.

Reboot all the switches to ensure the configuration is stable.

Delete the configuration changes to return to the original state.

A user reports intermittent inability to reach a web server at 10.20.30.40. You run ping 10.20.30.40 and it fails, but ping to the default gateway (10.20.30.1) succeeds. You then run tracert 10.20.30.40 and see that the first hop responds, but all subsequent hops time out. What is the most likely cause?

The user's firewall is blocking ICMP echo requests.

The user's NIC is misconfigured with an incorrect subnet mask.

The DNS server is not resolving the web server's hostname.

The web server is down or unreachable beyond the first hop.

EC-CouncilCertified Cybersecurity Technician

Domain 6Objective 1

Network Troubleshooting CCT Practice Questions (Page 6)

Part of the Network Monitoring and Troubleshooting domain, which makes up ~14% of our current practice bank.

51questions here

11free pages

10concepts

Questions 26–30

26application · medium
A user cannot access a server at 10.1.2.3. You run ipconfig and see the user's IP is 192.168.1.100/24 with a default gateway of 192.168.1.1. You ping the gateway successfully. What is the next step in the troubleshooting methodology?
Select an answer first
27expert · medium
A network administrator has just resolved a complex network issue that involved multiple switches and a misconfigured routing protocol. The administrator is about to close the ticket. What is the most important action to take before closing the ticket?
Select an answer first
28application · medium
A user reports intermittent inability to reach a web server at 10.20.30.40. You run ping 10.20.30.40 and it fails, but ping to the default gateway (10.20.30.1) succeeds. You then run tracert 10.20.30.40 and see that the first hop responds, but all subsequent hops time out. What is the most likely cause?
Select an answer first
29foundation · easy
Which tool would a network technician use to capture and analyze the actual packets traversing a network interface to diagnose a protocol-level issue?
Select an answer first
30foundation · easy
A network technician notices that a switch port is up but the attached device cannot communicate with the network. Which category of common network issue does this scenario best illustrate?
Select an answer first

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Network Troubleshooting CCT Practice Questions (Page 6)

Questions 26–30

A user cannot access a server at 10.1.2.3. You run ipconfig and see the user's IP is 192.168.1.100/24 with a default gateway of 192.168.1.1. You ping the gateway successfully. What is the next step in the troubleshooting methodology?

A network administrator has just resolved a complex network issue that involved multiple switches and a misconfigured routing protocol. The administrator is about to close the ticket. What is the most important action to take before closing the ticket?

Which tool would a network technician use to capture and analyze the actual packets traversing a network interface to diagnose a protocol-level issue?

A network technician notices that a switch port is up but the attached device cannot communicate with the network. Which category of common network issue does this scenario best illustrate?

Keep studying — Network Monitoring and Troubleshooting