A user reports that accessing a file server is very slow, but other network services are fast. You ping the file server and see high latency (200ms) but no packet loss. What is the most likely cause?

The file server's network interface is negotiating at a lower speed.

The network link between the user and the server is congested.

The user's computer has a malware infection.

A technician is troubleshooting a workstation that has no network connectivity. The link light on the NIC is off. The cable is securely connected at both ends. What should the technician do next?

Run `ipconfig /renew` to obtain a new IP address.

Replace the network cable with a known-good cable.

Disable and re-enable the NIC in the operating system.

Check the switch port for a VLAN mismatch.

A network administrator is troubleshooting a connectivity issue. The administrator follows a systematic methodology: first, they identify the problem, then they establish a theory of probable cause. What should the administrator do next?

Test the theory to determine the cause.

Implement a solution immediately.

Escalate the issue to a senior administrator.

Why is it important to document the steps taken during a troubleshooting session?

To avoid having to test the solution

To provide a reference for future incidents

To increase the length of the ticket

EC-CouncilCertified Cybersecurity Technician

Domain 6Objective 1

Network Troubleshooting CCT Practice Questions (Page 2)

Part of the Network Monitoring and Troubleshooting domain, which makes up ~14% of our current practice bank.

51questions here

11free pages

10concepts

Questions 6–10

6application · medium
A user reports that accessing a file server is very slow, but other network services are fast. You ping the file server and see high latency (200ms) but no packet loss. What is the most likely cause?
Select an answer first
7application · medium
A technician is troubleshooting a workstation that has no network connectivity. The link light on the NIC is off. The cable is securely connected at both ends. What should the technician do next?
Select an answer first
8expert · medium
A network administrator is troubleshooting a connectivity issue. The administrator follows a systematic methodology: first, they identify the problem, then they establish a theory of probable cause. What should the administrator do next?
Select an answer first
9foundation · easy
Why is it important to document the steps taken during a troubleshooting session?
Select an answer first
10foundation · easy
A network administrator is troubleshooting a connection to a web server. The administrator wants to verify that the server is listening on port 443. Which command would display active TCP connections and listening ports?
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