Change Management SY0-701 Practice Questions (Page 2)

Questions 6–10

1. 6expert · hard

   A financial services company is migrating its customer relationship management (CRM) system to a new cloud-based platform. The change management plan includes a detailed rollback procedure. During the migration, the team discovers that the new platform has a critical security vulnerability that was not identified during testing. The vulnerability could expose customer data. The team has two options: proceed with the migration and apply a patch later, or roll back to the old system. The old system is stable but does not meet the company's new compliance requirements. Which of the following is the BEST course of action?

   • AProceed with the migration and disable the affected feature
   • BRoll back to the old system and accept the compliance gap
   • CProceed with the migration and apply the security patch as soon as it is available
   • DPause the migration, assess the vulnerability, and determine if a workaround exists before deciding
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2. 7foundation · easy

   A company plans to upgrade its database management system. Which of the following is a technical implication that should be considered during the change?

   • AThe compatibility of existing applications with the new database version
   • BThe cost of the new database license
   • CThe marketing department's preference for the new system
   • DThe training required for database administrators
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4. 8foundation · easy

   Why is it important to maintain accurate documentation throughout the change management process?

   • ATo satisfy the requirements of the IT department's internal policies only
   • BTo provide a legal defense in case of a security breach
   • CTo provide a record of what was changed, when, and why, which supports troubleshooting and audits
   • DTo ensure that all changes are implemented without any errors
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5. 9expert · hard

   A multinational company is planning to update its customer relationship management (CRM) system. The change management plan includes a business impact assessment. The assessment reveals that the update will require a full day of downtime, which will affect sales teams in multiple time zones. The company has a quarterly sales target that is at risk if the system is down for a full day. Which of the following is the BEST way to handle this conflict?

   • ACancel the update and keep the current CRM system
   • BDelay the update until after the quarterly sales target is met
   • CWork with the sales teams to find a time that minimizes the impact on sales
   • DProceed with the update as planned, since the business impact assessment has been completed
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6. 10application · medium

   A software development team uses a version control system (VCS) to manage a web application's source code. A developer accidentally commits a configuration file containing database credentials to the main branch. Which of the following actions is the MOST effective way to mitigate the exposure of the credentials?

   • ARevert the commit and rotate the database credentials
   • BChange the file permissions to read-only for all users
   • CAdd the file to the .gitignore file
   • DDelete the file from the working directory and commit the deletion
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