Change Management N10-009 Practice Questions (Page 3)

Questions 11–15

1. 11application · medium

   A network team is planning to upgrade the operating system on all network switches. The risk assessment identifies that the upgrade may cause a brief interruption to network services. What is the BEST way to mitigate this risk?

   • APerform the upgrade during a scheduled maintenance window.
   • BInform users that they may experience interruptions and proceed immediately.
   • CUpgrade all switches at the same time to reduce the total interruption time.
   • DCancel the upgrade to avoid any risk.
   Reveal Solution Discussion Select an answer first
2. 12foundation · easy

   Why is proper documentation of change requests important in network operations?

   • AIt ensures that all changes are implemented within one business day
   • BIt allows technicians to skip testing after each change
   • CIt provides a historical record that helps with troubleshooting and future planning
   • DIt satisfies the requirements of the vendor warranty on all network equipment
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4. 13application · medium

   A network administrator is about to implement a change to a switch's VLAN configuration. The change has a rollback plan that involves reverting to the previous configuration. What should the administrator do BEFORE implementing the change to ensure the rollback is possible?

   • ADisconnect the switch from the network.
   • BTest the new configuration on a different switch.
   • CInform the users that the change is happening.
   • DSave the current configuration to a backup file.
   Reveal Solution Discussion Select an answer first
5. 14application · medium

   A junior administrator submits a change request to update the firmware on a distribution switch. The change is low-risk and has been performed successfully on similar switches. According to standard change management, who is typically responsible for approving this change?

   • AThe entire change advisory board for every change.
   • BThe network operations manager or a designated change approver.
   • CThe vendor that provides the firmware.
   • DThe junior administrator who submitted the request.
   Reveal Solution Discussion Select an answer first
6. 15foundation · easy

   After a network change has been implemented, what is the PRIMARY purpose of conducting a post-implementation review?

   • ATo determine if the change achieved its intended objectives and did not introduce new issues
   • BTo schedule the next maintenance window
   • CTo assign a change number to the request
   • DTo update the resume of the network engineer who performed the change
   Reveal Solution Discussion Select an answer first