Identify the Important Business Aspects of Vendor Relations in Cloud Adoptions. CLO-002 Practice Questions (Page 5)

Questions 21–25

1. 21foundation · easy

   Why is training an important part of cloud adoption?

   • AIt reduces the cost of cloud services.
   • BIt eliminates the need for vendor support.
   • CIt helps employees gain the skills needed to use and manage cloud services effectively.
   • DIt guarantees that the cloud will be more secure.
   Reveal Solution Discussion Select an answer first
2. 22foundation · easy

   What is a key benefit of using managed services for cloud operations?

   • AIt eliminates the need for any internal IT staff.
   • BIt allows the organization to access specialized expertise without hiring full-time staff.
   • CIt ensures the organization will never experience downtime.
   • DIt guarantees that all cloud services will be free.
   Reveal Solution Discussion Select an answer first
4. 23foundation · easy

   Which factor is most important to evaluate when assessing a cloud vendor's support services?

   • AThe number of cloud services offered
   • BThe vendor's marketing materials
   • CThe response time and availability of support
   • DThe vendor's data center location
   Reveal Solution Discussion Select an answer first
5. 24foundation · easy

   What is the purpose of defining success criteria for a cloud adoption project?

   • ATo provide a list of all vendor employees
   • BTo establish measurable goals that determine whether the project is successful
   • CTo replace the need for a project manager
   • DTo guarantee the project will be completed on time
   Reveal Solution Discussion Select an answer first
6. 25expert · hard

   A company has a mission-critical application running on a cloud provider. The application experiences a major outage. The company's internal IT team is unable to resolve the issue and needs the vendor's support. The vendor's support team is responsive, but the company is concerned about the financial impact of the downtime. What is the most important factor in determining the company's recourse?

   • AThe responsiveness of the vendor's support team during the outage
   • BThe Service Level Agreement (SLA) and any service credits or penalties defined for downtime
   • CThe vendor's managed services agreement, if one exists
   • DThe company's internal IT team's ability to troubleshoot the issue
   Reveal Solution Discussion Select an answer first