Malware Prevention 220-1202 Practice Questions (Page 3)

Questions 11–15

1. 11application · medium

   After removing a severe malware infection from a user's Windows 10 computer, the technician wants to ensure the system is restored to a secure and functional state. Which step should the technician take FIRST?

   • AReinstall the operating system
   • BRestore user data from backup
   • CVerify that the malware is completely removed
   • DUpdate all software and enable automatic updates
   Reveal Solution Discussion Select an answer first
2. 12application · medium

   An employee receives an email that appears to be from the company's IT department, asking the employee to verify their password by clicking a link. The employee notices the sender's email address is not the official IT department address. What should the employee do?

   • AClick the link and enter their password to comply
   • BReport the email to the IT department as a suspected phishing attempt
   • CReply to the email asking for verification
   • DForward the email to other employees to warn them
   Reveal Solution Discussion Select an answer first
4. 13expert · hard

   An employee receives an email that appears to be from a colleague, containing a link to a shared document. The employee is suspicious because the colleague usually sends documents as attachments. What should the employee do?

   • AContact the colleague through a known communication channel to verify the email
   • BClick the link to see what it is
   • CReply to the email asking if the colleague sent it
   • DForward the email to the IT department
   Reveal Solution Discussion Select an answer first
5. 14application · medium

   A user frequently downloads free software from unofficial websites and has had multiple malware infections. What should the technician recommend to reduce the risk?

   • ADisable the browser's pop-up blocker
   • BUse a different web browser
   • CIncrease the browser cache size
   • DOnly download software from official or trusted sources
   Reveal Solution Discussion Select an answer first
6. 15expert · hard

   A company has experienced multiple malware infections that originated from employees clicking on malicious links in emails. The company wants to implement a preventive measure that addresses both the human factor and the technical vulnerability. Which combination of measures should the company implement?

   • AStronger password policy and two-factor authentication
   • BSecurity awareness training and email filtering
   • CRegular backups and system restore points
   • DNetwork segmentation and firewall rules
   Reveal Solution Discussion Select an answer first