Troubleshooting Tools 220-1201 Practice Questions (Page 3)

Questions 11–15

1. 11application · medium

   A technician is troubleshooting a network issue where a workstation can connect to the network but cannot communicate with other devices. The cable tester shows that the cable is wired correctly. What is the MOST likely cause of this issue?

   • AThe NIC is faulty
   • BThe switch port is faulty
   • CThe IP configuration is incorrect
   • DThe cable is too long
   Reveal Solution Discussion Select an answer first
2. 12expert · hard

   A technician is troubleshooting a laptop that will not charge. The technician has verified the AC adapter is outputting the correct voltage with a multimeter. The battery is not charging. What is the MOST likely cause of the issue?

   • AThe wall outlet is faulty
   • BThe battery is faulty
   • CThe AC adapter is faulty
   • DThe charging cable is faulty
   Reveal Solution Discussion Select an answer first
4. 13expert · hard

   A technician is troubleshooting a network switch that has multiple ports not working. The technician has tested individual ports with a loopback plug and they all pass. The technician suspects the issue may be with the switch's configuration or the connected devices. What is the MOST appropriate next step?

   • AUse a multimeter to test the switch's power supply
   • BUse a toner probe to trace the cables
   • CCheck the switch's configuration and logs
   • DReplace the switch
   Reveal Solution Discussion Select an answer first
5. 14application · medium

   A network technician is troubleshooting a user's workstation that cannot connect to the network. The technician has verified the switch port is active and the NIC is functioning. A cable tester reveals that pins 4 and 5 are shorted. What is the most likely cause of the connectivity failure?

   • AThe cable is wired incorrectly
   • BThe switch port is disabled
   • CThe NIC is faulty
   • DThe cable is too long
   Reveal Solution Discussion Select an answer first
6. 15foundation · easy

   A technician suspects a fuse inside a power supply has opened. Before testing the fuse with a multimeter, what is the correct procedure?

   • AEnsure the circuit is de-energized, then set the meter to the Ω (resistance) mode and place the probes across the fuse terminals.
   • BSet the meter to the diode test mode and connect the red probe to the fuse's positive terminal and the black probe to the negative terminal.
   • CDisconnect the fuse, set the meter to A~ (AC current), and place the probes in series with the fuse holder.
   • DKeep the circuit powered, set the meter to V⎓ (DC voltage), and place the probes across the fuse terminals.
   Reveal Solution Discussion Select an answer first