Objective 5.5 Evaluate the Effectiveness of Internal and External Ethical Policies CERTIFIED-ETHICAL-EMERGING-TECHNOLOGIST Practice Questions (Page 6)

Questions 26–28

1. 26foundation · easy

   Which activity is an example of benchmarking ethical policies?

   • AComparing internal policies with those of leading organizations in the industry
   • BCounting the number of ethical violations
   • CAnalyzing social media sentiment
   • DConducting a survey of employee satisfaction
   Reveal Solution Discussion Select an answer first
2. 27expert · hard

   A ride-sharing company is evaluating its ethical policy on driver data collection. Social media sentiment analysis shows a sharp increase in negative posts about the company's data practices. However, a recent customer survey shows that 90% of respondents are satisfied with the service. The policy team is confused by the conflicting signals. What is the most likely explanation for this discrepancy?

   • ASocial media sentiment may be driven by a vocal minority or a specific incident, while the survey reflects the broader customer base's overall satisfaction.
   • BThe company should ignore the survey and focus only on social media because it reflects real-time public opinion.
   • CThe survey is clearly flawed because social media sentiment is always more accurate than surveys.
   • DThe discrepancy proves that the ethical policy is ineffective and should be completely rewritten.
   Reveal Solution Discussion Select an answer first
3. 28application · medium

   A telecommunications company is conducting a periodic health check of its ethical policy on customer data retention. The compliance team wants to ensure the policy is not only compliant with regulations but also aligned with the latest industry practices. Which action would best support this goal?

   • ACheck whether the policy has been updated in the past 12 months.
   • BAsk the legal department to review the policy for any potential litigation risks.
   • CConfirm that the policy meets the minimum requirements of the local data protection law.
   • DReview the policy against recent publications from industry associations and leading competitors' transparency reports.
   Reveal Solution Discussion Select an answer first