Objective 5.5 Evaluate the Effectiveness of Internal and External Ethical Policies CERTIFIED-ETHICAL-EMERGING-TECHNOLOGIST Practice Questions (Page 1)

Questions 1–5

1. 1application · medium

   A multinational retailer recently updated its data-privacy policy to restrict how customer purchase data is shared with third-party marketing partners. Six months later, the compliance team wants to gauge whether the policy change has affected public perception. They have noticed a spike in customer complaints about receiving unsolicited promotional emails, but they are unsure if this is isolated or widespread. Which approach would provide the most representative evidence of overall stakeholder sentiment?

   • ACompare the retailer's policy wording against a competitor's published privacy policy.
   • BConduct a focus group with the ten customers who submitted the most complaints about email frequency.
   • CAnalyze sentiment across social media platforms, public forums, and news articles mentioning the retailer and its privacy practices.
   • DReview the internal ticketing system to count the total number of complaints received about promotional emails.
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2. 2application · medium

   A nonprofit organization has an ethical policy on donor data privacy. They want to evaluate whether the policy is effective from the donors' perspective. They have a list of donor email addresses and a small budget. Which approach would provide the most direct and actionable feedback from donors?

   • AHold a focus group with the organization's largest donors only.
   • BReview the nonprofit's data-handling procedures against the GDPR requirements.
   • CSend a short, anonymous survey to a random sample of donors asking about their comfort with how their data is handled.
   • DAnalyze the number of donors who unsubscribed from email communications in the past year.
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4. 3foundation · easy

   What is the purpose of benchmarking internal ethical policies against industry best practices?

   • ATo keep policies confidential
   • BTo reduce the number of policies
   • CTo identify gaps and opportunities for enhancement
   • DTo replace all internal policies with industry ones
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5. 4foundation · easy

   An organization wants to collect direct stakeholder feedback on the perceived effectiveness of its ethical policies. Which method is best suited for this purpose?

   • AAnalyzing server logs
   • BMonitoring network traffic
   • CReviewing financial audits
   • DSurveys and focus groups
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6. 5expert · hard

   A global software company is evaluating the effectiveness of its ethical policy on AI bias. The policy team has conflicting data: an internal survey shows that 85% of employees are aware of the policy, but a recent audit found that 12% of AI models deployed in the last quarter had not undergone the required bias testing. The team must decide whether to focus on improving awareness or enforcement. What is the most appropriate conclusion?

   • AThe survey result is unreliable because employees may overreport awareness; the team should conduct a new survey.
   • BThe team should immediately revoke the policy and create a new one with stricter language.
   • CThe high awareness rate suggests the issue is not awareness but compliance; the team should investigate why models are deployed without required testing.
   • DThe 12% non-compliance rate is acceptable because the majority of models are tested; no action is needed.
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