Objective 4.1 Effectively Communicate with Key Stakeholders And/or Team Members (internal Communication) CERTIFIED-ETHICAL-EMERGING-TECHNOLOGIST Practice Questions (Page 2)

Questions 6–10

1. 6application · medium

   A healthcare organization is implementing an AI system that predicts patient readmission risk. The system uses a proprietary algorithm that the vendor will not disclose. The ethical technologist has identified potential bias in the algorithm but cannot verify it without access to the model. The Chief Medical Officer (CMO) is skeptical and asks why this matters. How should the ethical technologist communicate the risk to the CMO?

   • AState that the vendor's algorithm is proprietary and therefore cannot be questioned.
   • BRecommend replacing the system immediately because it is unethical to use any undisclosed algorithm.
   • CFocus on the technical accuracy of the algorithm and suggest that bias is a minor issue that can be ignored.
   • DExplain that undisclosed algorithms can hide biases that lead to unequal treatment, which could harm patients and expose the hospital to liability.
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2. 7application · medium

   A social media company is using an AI algorithm to recommend content to users. The ethical technologist is concerned that the algorithm may amplify misinformation. The product manager is focused on increasing user engagement and time spent on the platform. How should the ethical technologist communicate the business impact of the misinformation risk?

   • AExplain that misinformation can lead to user distrust and regulatory scrutiny, which reduces engagement and long-term growth.
   • BState that the algorithm is unethical and should be redesigned immediately.
   • CSuggest that users should be responsible for verifying content themselves.
   • DFocus on the engagement metrics and ignore the misinformation risk.
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4. 8expert · hard

   A technology company is developing a facial recognition system for security purposes. The ethical technologist has identified that the system has higher error rates for people with darker skin tones. The CEO is concerned about the company's reputation and wants to be seen as a leader in ethical AI. The head of engineering is concerned about the cost and time required to fix the bias. The ethical technologist needs to propose a course of action that addresses both the CEO's and the engineer's concerns. What is the best approach?

   • AInsist that the system be fixed immediately, regardless of cost, to avoid any ethical issues.
   • BRecommend that the system be shelved indefinitely until a perfect solution is found.
   • CSuggest that the bias is a minor issue and that the system should be launched as is.
   • DPropose a phased approach that allocates resources to improve the algorithm's accuracy for all skin tones, framing it as a way to enhance the company's reputation and avoid potential backlash.
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5. 9foundation · easy

   A data privacy issue in a new product could result in customer data exposure. Which explanation best communicates the business impact to the product manager?

   • AThe product will be delayed by two weeks due to additional testing.
   • BThe product's user interface may need to be redesigned to address the issue.
   • CThe engineering team will need to refactor the codebase to fix the issue.
   • DCustomers may lose trust, leading to reduced sales and potential legal action.
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6. 10application · medium

   A logistics company is using an AI system to optimize delivery routes. The system has been found to sometimes direct drivers through high-crime areas, raising safety concerns. The operations manager is focused on cost reduction and on-time delivery. The ethical technologist needs to communicate the safety risk effectively. Which statement is most likely to get the operations manager's attention?

   • AExplain that the AI system is efficient and that safety concerns are exaggerated.
   • BHighlight that safety incidents could lead to driver turnover, higher insurance costs, and delivery delays, which increase operational costs.
   • CState that the AI system is unethical and should be replaced immediately.
   • DSuggest that drivers should be trained to avoid high-crime areas on their own.
   Reveal Solution Discussion Select an answer first