Task Statement 2.2: Understand the Capabilities and Limitations of GenAI for Solving Business Problems. AIF-C01 Practice Questions (Page 2)

Questions 6–10

1. 6foundation · easy

   A business wants to measure how well its generative AI chatbot converts users into paying customers. Which metric is most appropriate?

   • AModel size
   • BConversion rate
   • CHallucination rate
   • DTraining time
   Reveal Solution Discussion Select an answer first
2. 7application · medium

   A company is choosing between two GenAI models for a customer-facing chatbot. Model A has higher accuracy but higher latency. Model B has lower latency but occasionally provides incorrect answers. The company values customer trust and accuracy. Which model should the company choose?

   • AModel B, because occasional errors are acceptable
   • BModel A, because accuracy is more important than latency for customer trust
   • CModel A, because it is more cost-effective
   • DModel B, because lower latency improves customer experience
   Reveal Solution Discussion Select an answer first
4. 8expert · hard

   A company is selecting a GenAI model for a customer-facing chatbot. The chatbot must respond quickly (under 2 seconds) and provide accurate answers. The company has a moderate budget and cannot afford frequent errors. Which model should the company choose?

   • AA model with the lowest cost but unknown latency and accuracy
   • BA large, highly accurate model with an average latency of 3 seconds
   • CA medium-sized model with an average latency of 1.5 seconds and a 5% error rate
   • DA small, fast model with an average latency of 1 second but a 15% error rate
   Reveal Solution Discussion Select an answer first
5. 9foundation · easy

   A marketing team wants to use generative AI to create personalized email content for different customer segments. Which advantage of generative AI is most directly relevant to this use case?

   • AGuaranteed factual accuracy
   • BZero operational cost
   • CContent generation and adaptability
   • DDeterministic output
   Reveal Solution Discussion Select an answer first
6. 10expert · hard

   A company is evaluating a GenAI solution for customer support. The solution is expected to reduce support costs by 20% but requires a significant upfront investment. The company wants to ensure the investment is justified. Which approach would BEST evaluate the business value?

   • ATrack the average response time of the solution
   • BCalculate the return on investment (ROI) by comparing cost savings to the investment
   • CMonitor customer satisfaction scores
   • DMeasure the number of support tickets resolved by the solution
   Reveal Solution Discussion Select an answer first