A company wants to automatically send an email to the customer when a Case is escalated to 'High' priority. The email should include the Case number and the customer's name. Which declarative automation tool should be used?

Process Builder with an email alert

Apex trigger with a Messaging.sendEmail method

Workflow Rule with an email alert

Which of the following best describes a capability of formula fields in Salesforce?

They can create child records when a condition is met.

They can calculate values based on other fields, manipulate text, and use date/time functions.

They can automatically update records when a related record is deleted.

They can store large amounts of text and binary data for attachments.

Which factor is a reason to prefer declarative automation over Apex?

Declarative automation is easier for admins to maintain and modify.

Declarative automation can handle complex integrations more efficiently.

Declarative automation is always faster in execution than Apex.

Declarative automation provides more granular control over error handling.

How can the presence of Apex code affect declarative changes?

Apex code can prevent the deletion of a field that is referenced in the code.

Apex code can only affect declarative changes if it is a trigger.

Apex code automatically updates declarative changes to match the code.

Apex code has no impact on declarative changes.

SalesforceCertified Platform Developer I

Domain 3Objective 1

Declarative Automation PLATFORM-DEVELOPER-I Practice Questions (Page 2)

Part of the LOGIC AND PROCESS AUTOMATION domain, which accounts for 12% of the PLATFORM-DEVELOPER-I exam.

20questions here

4free pages

7concepts

12%of the exam

Questions 6–10

6application · medium
A company wants to automatically send an email to the customer when a Case is escalated to 'High' priority. The email should include the Case number and the customer's name. Which declarative automation tool should be used?
Select an answer first
7foundation · easy
Which of the following is a declarative automation tool in Salesforce?
Select an answer first
8foundation · easy
Which of the following best describes a capability of formula fields in Salesforce?
Select an answer first
9foundation · easy
Which factor is a reason to prefer declarative automation over Apex?
Select an answer first
10foundation · easy
How can the presence of Apex code affect declarative changes?
Select an answer first

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