Given a Scenario, Analyze Customer Requirements to Determine an Appropriate Solution Design Considering Capabilities, Limitations, and Design Trade-Offs. AGENTFORCE-NONPROFIT-CONSULTANT Practice Questions (Page 3)

Questions 11–15

1. 11foundation · easy

   A nonprofit wants to use Nonprofit Cloud to manage its entire donor database, including complex gift splitting across multiple campaigns. What is a limitation of Nonprofit Cloud's standard donation management that could affect this requirement?

   • AIt can only track donations in a single currency
   • BIt does not allow donations to be associated with a contact
   • CIt does not support partial or split donations across multiple campaigns
   • DIt cannot record in-kind donations
   Reveal Solution Discussion Select an answer first
2. 12application · medium

   A nonprofit wants to use Nonprofit Cloud to manage their case management for clients, track referrals, and report on service outcomes. They also need to collaborate with external partner organizations. Which combination of Nonprofit Cloud capabilities should the solution design leverage?

   • AData Cloud, Marketing Cloud, and Tableau.
   • BCase Management, Program Management, and Salesforce Communities for partner collaboration.
   • CCampaigns, Opportunities, and Reports/Dashboards.
   • DCustom objects for cases and a third-party collaboration tool.
   Reveal Solution Discussion Select an answer first
4. 13foundation · easy

   A nonprofit needs to manage donors, volunteers, and program participants, and also track donations and volunteer hours. Which Nonprofit Cloud solution design best addresses these requirements?

   • AUse Nonprofit Cloud only for donor management and a separate system for volunteers
   • BBuild a custom system from scratch to handle all data
   • CUse Nonprofit Cloud's standard features for unified person management, donation tracking, and volunteer management
   • DImplement Nonprofit Cloud but disable volunteer management to simplify the design
   Reveal Solution Discussion Select an answer first
5. 14application · medium

   A nonprofit wants to use Nonprofit Cloud to manage their fundraising campaigns, track donations, and report on donor engagement. They also need to segment donors for targeted communications. Which combination of Nonprofit Cloud capabilities should the solution design leverage?

   • ACustom objects for donations and a third-party email tool.
   • BData Cloud, Marketing Cloud, and Tableau.
   • CCampaigns, Opportunities, and Reports/Dashboards, along with standard list views and reports for segmentation.
   • DProgram Management, Case Management, and Einstein Bots.
   Reveal Solution Discussion Select an answer first
6. 15application · medium

   A nonprofit wants to use Nonprofit Cloud to manage their volunteer program, including tracking volunteer hours, managing volunteer profiles, and reporting on volunteer impact. They also need to communicate with volunteers via email. Which combination of Nonprofit Cloud capabilities should the solution design leverage?

   • AData Cloud, Marketing Cloud, and Tableau.
   • BProgram Management, Case Management, and Einstein Bots.
   • CVolunteer objects, Reports/Dashboards, and standard email features like email alerts and list emails.
   • DCustom objects for volunteers and a third-party email tool.
   Reveal Solution Discussion Select an answer first