Understand the Principles Upon Which Efficient and Effective Approaches to Portfolio Management Are Built MOP-PRACTITIONER Practice Questions (Page 8)

Questions 36–36

1. 36expert · medium

   A portfolio manager is leading a change initiative to introduce a new customer relationship management system. The organization has a history of failed IT projects, and employees are skeptical. The portfolio manager wants to create an energized change culture. Which approach is most likely to build positive energy?

   • ACommunicate the benefits of the new system extensively and provide training to all employees.
   • BSet aggressive milestones and hold employees accountable for meeting them.
   • CFocus on delivering the project on time and within budget to prove that IT projects can succeed.
   • DIdentify and support 'change champions' who can model enthusiasm and share early successes.
   Reveal Solution Discussion Select an answer first