A test manager is facilitating a lessons-learned session after a project that had a high rate of defects found in production. The team suspects that the test environment did not match production. What is the most effective way to structure the session to identify the root cause and prevent recurrence?

Blame the test environment team for the mismatch and move on.

Focus only on the positive aspects of the project to maintain team morale.

Use a structured approach, such as a timeline or Ishikawa diagram, to trace the defects back to potential causes, and then discuss corrective actions.

Ask each team member to state their opinion about what went wrong and then vote on the most popular answer.

Which of the following is a key element of a successful handover to a maintenance team?

Withholding defect history to avoid bias

Providing clear documentation and access to test assets

Requiring the maintenance team to re-create all test cases

Deleting all test data to protect confidentiality

A test team is closing a project for a legacy system that will be maintained by a separate support team. The test manager must archive test assets for future reference. Which set of items should be archived to best support future maintenance and potential regression testing?

Only the final test completion report, since it summarizes everything else.

All project emails and meeting minutes, since they capture the decision-making process.

Test plans, test cases, test data, defect reports, test environment configuration, and the final test completion report.

Only the test cases and defect reports, since those are the most technical artifacts.

Which activity is typically performed during test closure?

Archiving testware and handing over test deliverables

Reviewing the test plan to ensure it was followed

Selecting the test automation tool for the project

Writing the test strategy for the next release

What does it mean when test closure criteria are met?

The system has been released to production

Testing is complete and the test process can be formally closed

All defects in the system have been fixed

The test plan has been approved by all stakeholders

Certified Tester Expert Level Test Management Operational Test Management

Domain 3Objective 8

Test Closure Activities CTEL-TM-OTM Practice Questions (Page 3)

Part of the Test Project Evaluation and Reporting domain, which makes up ~47% of our current practice bank.

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Questions 11–15

11application · medium
A test manager is facilitating a lessons-learned session after a project that had a high rate of defects found in production. The team suspects that the test environment did not match production. What is the most effective way to structure the session to identify the root cause and prevent recurrence?
Select an answer first
12foundation · easy
Which of the following is a key element of a successful handover to a maintenance team?
Select an answer first
13application · medium
A test team is closing a project for a legacy system that will be maintained by a separate support team. The test manager must archive test assets for future reference. Which set of items should be archived to best support future maintenance and potential regression testing?
Select an answer first
14foundation · easy
Which activity is typically performed during test closure?
Select an answer first
15foundation · easy
What does it mean when test closure criteria are met?
Select an answer first

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