Building and Sustaining the Team CTEL-TM-MTT Practice Questions (Page 3)

Questions 11–15

1. 11foundation · easy

   How does fostering loyalty and trust within a test team most directly impact team performance?

   • AIt encourages open communication and willingness to raise concerns early.
   • BIt reduces the need for any test management oversight.
   • CIt increases the number of test cases executed per day.
   • DIt guarantees that all defects are found before release.
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2. 12application · medium

   A test lead manages a team distributed across two sites. The team has a shared test environment, but it is located at Site A. Testers at Site B often experience delays because they have to coordinate with Site A to schedule test runs or get support for the environment. The test lead wants to reduce the dependency and improve efficiency for the Site B testers. What is the most effective strategy?

   • AMove the test environment to a cloud-based solution that is accessible to both sites.
   • BAsk the Site B testers to plan their test runs well in advance and email their schedule to the Site A team.
   • CDesignate a single point of contact at Site A to handle all requests from Site B testers.
   • DImplement a self-service portal or automated scheduling system for the test environment that testers at both sites can use to book and manage their test runs.
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4. 13foundation · easy

   Which of the following is an example of a team building activity that can improve collaboration in a test team?

   • AAn individual online course on test automation
   • BA workshop where team members solve a puzzle together that requires sharing information
   • CA performance review meeting between the test lead and each team member
   • DA lecture on the latest testing tools presented by an external expert
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5. 14application · medium

   A test team has a mix of junior and senior testers. The junior testers are hesitant to ask questions or share their ideas in team meetings because they feel intimidated by the senior testers' experience. The test lead wants to create a more open and inclusive communication environment. What is the most effective strategy?

   • AAsk the senior testers to be more approachable and to wait for the junior testers to come to them with questions.
   • BEstablish a 'no wrong questions' norm and use a structured round-robin format in meetings where every team member is invited to share their thoughts or concerns.
   • CEncourage junior testers to communicate their ideas via email instead of speaking up in meetings.
   • DCreate a separate meeting for junior testers to discuss their ideas before bringing them to the main team meeting.
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6. 15application · medium

   A test lead has a team where one member consistently makes mistakes that are caught by other testers. The team member is aware of their errors and is becoming defensive and withdrawn. The test lead wants to address the performance issue while maintaining the team member's trust and motivation. What is the most effective approach?

   • AHave a private, one-on-one meeting with the team member to discuss the errors, focusing on the process and offering support and mentorship to help them improve.
   • BAddress the issue in the next team meeting to ensure everyone is aware of the errors and can learn from them.
   • CAssign a more experienced tester to silently review all of this team member's work without telling them.
   • DFormally warn the team member that continued errors will lead to a performance improvement plan.
   Reveal Solution Discussion Select an answer first