Objective: Setting a Culture for Improvement CTEL-ITP-ITPI Practice Questions (Page 4)

Questions 16–18

1. 16foundation · easy

   Which of the following is a cultural enabler for test process improvement?

   • AOpen communication and knowledge sharing across teams
   • BA policy of avoiding any change to existing processes
   • CA focus on individual performance rather than team outcomes
   • DA blame culture where mistakes are punished
   Reveal Solution Discussion Select an answer first
2. 17application · medium

   A test team has a history of process improvement initiatives that were started with enthusiasm but quickly abandoned when new project priorities emerged. The team is now skeptical of any new improvement effort. The test manager wants to implement a sustainable improvement culture. Which action would most directly address the root cause of this skepticism?

   • AEnsure that improvement activities are integrated into the regular workflow and protected from being dropped when priorities shift.
   • BCommunicate the benefits of improvement more clearly to the team.
   • CSet aggressive improvement targets to demonstrate the importance of the initiative.
   • DProvide additional training on test design techniques to improve individual skills.
   Reveal Solution Discussion Select an answer first
3. 18foundation · easy

   Which of the following is a cultural barrier to test process improvement?

   • AA 'not invented here' attitude where external ideas are rejected
   • BA willingness to learn from past mistakes
   • CA focus on customer value in testing decisions
   • DA collaborative environment where teams share lessons learned
   Reveal Solution Discussion Select an answer first