Objective: Fundamental Change Management Process CTEL-ITP-ITPI Practice Questions (Page 8)

Questions 36–37

1. 36application · medium

   A test manager is implementing a new test case review process. After two weeks, the number of reviews completed is below the target. What is the most appropriate corrective action?

   • AExtend the timeline for the change to allow more time for adoption.
   • BAnalyze the reasons for the low completion rate, such as lack of time or unclear instructions, and adjust the process or provide additional support.
   • CCancel the change and revert to the old process.
   • DIncrease the target to make the current performance look acceptable.
   Reveal Solution Discussion Select an answer first
2. 37foundation · easy

   Which of the following is a primary reason to identify stakeholders affected by a test process change?

   • ATo select the change management model to use
   • BTo determine the budget for the change initiative
   • CTo assign blame if the change fails
   • DTo understand who may support or resist the change and tailor communication accordingly
   Reveal Solution Discussion Select an answer first