The IDEAL Improvement Framework CTEL-ITP-ATP Practice Questions (Page 7)

Questions 31–32

1. 31expert · hard

   After an IDEAL improvement cycle, the team analyzes the results and finds that the improvement did not achieve the expected benefits. The team is considering what to do next. Which action is most aligned with the Learning phase?

   • ABlame the team for not implementing the improvement correctly
   • BIgnore the failure and move on to other improvements
   • CStart a new improvement cycle immediately to try a different approach
   • DConduct a root cause analysis to understand why the improvement failed and update the improvement approach
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2. 32foundation · easy

   Which activity is part of the Acting phase in the IDEAL framework?

   • ADocumenting lessons learned for future improvement cycles
   • BConducting a process assessment to identify gaps
   • CDefining the business context and improvement infrastructure
   • DTracking progress against the action plan and adjusting as needed
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