Which characteristic is essential for a well-defined goal in the GQM framework?

It focuses on a single metric to simplify the measurement process.

It is measurable and specific enough to guide the formulation of questions.

It is expressed in general terms to allow flexibility in interpretation.

It is derived from the personal preferences of the test manager.

A test manager wants to measure the effectiveness of the defect management process. The question is: 'How quickly are defects resolved?' Which metric is most appropriate?

Percentage of test cases automated.

Number of defects found per test cycle.

Average time to resolve a defect (mean time to resolution).

A test organization wants to improve customer satisfaction with their software product. They plan to use GQM. Which goal statement is most appropriate for GQM?

Enhance the test team's skills through training.

Reduce the time to market for new features.

Improve customer satisfaction by reducing the number of critical defects reported by customers within the first month after release.

Increase the number of test cases executed per day.

What is the role of questions in the GQM approach?

To replace the need for metrics by using qualitative analysis.

To identify the aspects of the goal that need to be measured.

To define the overall improvement goal in operational terms.

To provide the final quantitative values for the metrics.

Certified Tester Expert Level Assessing Test Processes

Domain 3Objective 4

The GQM Approach CTEL-ITP-ATP Practice Questions (Page 3)

Part of the Domain 3: Analytical-based Improvement domain, which makes up ~32% of our current practice bank.

27questions here

6free pages

5concepts

Questions 11–15

11foundation · easy
Which characteristic is essential for a well-defined goal in the GQM framework?
Select an answer first
12application · medium
A test manager wants to measure the effectiveness of the defect management process. The question is: 'How quickly are defects resolved?' Which metric is most appropriate?
Select an answer first
13application · medium
A test organization wants to improve customer satisfaction with their software product. They plan to use GQM. Which goal statement is most appropriate for GQM?
Select an answer first
14foundation · easy
In the GQM model, which element directly refines a goal into the aspects that need to be understood?
Select an answer first
15foundation · easy
What is the role of questions in the GQM approach?
Select an answer first

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