STEP CTEL-ITP-ATP Practice Questions (Page 5)

Questions 21–25

1. 21expert · hard

   A test team is in the implementation phase of a STEP improvement. The team has introduced a new test management tool. However, the tool is not being used consistently, and some testers are still using spreadsheets. The test manager suspects that the training was insufficient. What should the manager do?

   • AProvide additional training and support to the team
   • BRemove the tool and return to spreadsheets
   • CMandate the use of the tool and monitor compliance
   • DWait until the end of the implementation phase to evaluate
   Reveal Solution Discussion Select an answer first
2. 22expert · hard

   A test team has been using STEP for two improvement cycles. In the first cycle, they improved test coverage. In the second cycle, they reduced test execution time. Now, the test manager wants to ensure the improvements are sustained. What should the manager do?

   • AConduct a one-time audit to verify the improvements
   • BStart a new STEP cycle with a focus on sustaining improvements
   • CStop using STEP because the improvements have been achieved
   • DMove to a different improvement model
   Reveal Solution Discussion Select an answer first
4. 23expert · hard

   A test manager is leading a STEP improvement initiative. The assessment phase identified two major issues: (1) test cases are not reviewed, leading to gaps in coverage, and (2) test environments are unstable, causing delays. The team has limited resources and can only address one issue in the current cycle. The manager needs to decide which issue to tackle first. What should the manager consider?

   • AThe issue that is easiest to fix, regardless of impact
   • BThe issue that has the greatest impact on the improvement goals
   • CThe issue that is most visible to senior management
   • DThe issue that is least likely to cause resistance
   Reveal Solution Discussion Select an answer first
5. 24foundation · easy

   When applying the STEP model to a test process improvement initiative, what is the first step?

   • AAssess the current test process
   • BEvaluate the improvement results
   • CDefine improvement goals
   • DImplement the improvement actions
   Reveal Solution Discussion Select an answer first
6. 25expert · hard

   A test manager is applying STEP to improve the test process in a highly regulated environment. The organization must demonstrate compliance with external audits. The improvement initiative involves changing the test case management process. What should the manager consider during the planning phase?

   • AThe new process must maintain audit trail and documentation requirements
   • BThe new process should be tested in a non-regulated environment first
   • CThe new process should be implemented without documentation to save time
   • DThe new process should be approved by the test team only
   Reveal Solution Discussion Select an answer first