A test manager has two teams. Team A is motivated by recognition and public praise. Team B is motivated by autonomy and quiet competence. The manager has a budget for a motivational initiative. Which initiative is MOST likely to motivate BOTH teams?

An extra day off for the whole team

A public 'Tester of the Month' award

A private meeting with each tester to discuss their career goals and provide tailored opportunities

A team-wide bonus for meeting quality targets

A test team has just successfully delivered a complex, high-risk project on time. The test manager wants to sustain motivation for the next project. According to Herzberg's motivator-hygiene theory, which action is MOST likely to have a lasting positive effect?

Offer a team lunch to celebrate the successful delivery

Increase the team's base salary by a small percentage

Give each tester a certificate of appreciation and a small gift card

Assign the most challenging test areas to the testers who performed best

A test manager notices that a junior tester is becoming disengaged. The tester has mastered the routine regression tests and is no longer challenged. According to Maslow's hierarchy, which need is MOST likely unfulfilled for this tester?

Safety needs, because the tester fears being replaced by automation

Esteem needs, because the tester is not recognized for their mastery

Social needs, because the tester feels isolated from the team

Self-actualization needs, because the tester has no opportunity for growth

A test manager is trying to motivate a team that has become complacent after a series of easy projects. The team is skilled but not challenged. The manager is considering applying Maslow's hierarchy. The team's salaries are competitive, the work environment is safe, and the team has strong social bonds. Which action aligns with Maslow's theory to address the complacency?

Assign the team to a challenging new project that requires them to learn new skills

Provide a larger office and better equipment

Organize more social events to strengthen team bonds

Offer a higher salary to reward their past performance

Certified Tester Advanced Level Test Management

Domain 3Objective 6

Motivating or Demotivating Factors for a Test Team in Certain Situations CTAL-TM Practice Questions (Page 3)

Part of the Managing the Team domain, which makes up ~44% of our current practice bank. ISTQB does not publish an official question count, but from its 120-minute exam (~50–80 total, ~22–35 in this domain), expect 3–4 from this objective — we provide 24 practice questions to prepare you well beyond it. (estimate)

24questions here

5free pages

4concepts

Questions 11–15

11expert · hard
A test manager has two teams. Team A is motivated by recognition and public praise. Team B is motivated by autonomy and quiet competence. The manager has a budget for a motivational initiative. Which initiative is MOST likely to motivate BOTH teams?
Select an answer first
12application · medium
A test team has just successfully delivered a complex, high-risk project on time. The test manager wants to sustain motivation for the next project. According to Herzberg's motivator-hygiene theory, which action is MOST likely to have a lasting positive effect?
Select an answer first
13foundation · easy
According to Maslow's hierarchy of needs, which need must be satisfied before a test team can be motivated by recognition and achievement?
Select an answer first
14application · medium
A test manager notices that a junior tester is becoming disengaged. The tester has mastered the routine regression tests and is no longer challenged. According to Maslow's hierarchy, which need is MOST likely unfulfilled for this tester?
Select an answer first
15expert · hard
A test manager is trying to motivate a team that has become complacent after a series of easy projects. The team is skilled but not challenged. The manager is considering applying Maslow's hierarchy. The team's salaries are competitive, the work environment is safe, and the team has strong social bonds. Which action aligns with Maslow's theory to address the complacency?
Select an answer first

Finished these 5 questions?

Review the revealed explanations, or continue through the curriculum.

Next 5 questions →Back to CTAL-TM

Free Basic Practice is a study aid with revealable answers — not a scored exam. Examers.io is independent and not affiliated with or endorsed by ISTQB. “CTAL-TM” is a trademark of its owner, used for identification only.

Motivating or Demotivating Factors for a Test Team in Certain Situations CTAL-TM Practice Questions (Page 3)

Questions 11–15

A test manager has two teams. Team A is motivated by recognition and public praise. Team B is motivated by autonomy and quiet competence. The manager has a budget for a motivational initiative. Which initiative is MOST likely to motivate BOTH teams?

A test team has just successfully delivered a complex, high-risk project on time. The test manager wants to sustain motivation for the next project. According to Herzberg's motivator-hygiene theory, which action is MOST likely to have a lasting positive effect?

According to Maslow's hierarchy of needs, which need must be satisfied before a test team can be motivated by recognition and achievement?

A test manager notices that a junior tester is becoming disengaged. The tester has mastered the routine regression tests and is no longer challenged. According to Maslow's hierarchy, which need is MOST likely unfulfilled for this tester?

Keep studying — Managing the Team