Contribution of the Test Analyst to Usability Testing CTAL-TA Practice Questions (Page 3)

Questions 11–15

1. 11application · medium

   A test analyst is assigned to a usability test for a new internal HR system. The project manager asks the analyst to also handle the recruitment of participants. What is the most appropriate action for the test analyst?

   • ARecruit participants from the HR department, as they are most familiar with the system's purpose.
   • BDefine the participant criteria based on the user profiles in the test plan, then recruit a sample that represents the diverse range of end users.
   • CAsk the project manager to select participants, since they know the employees best.
   • DUse a convenience sample of colleagues who are available, to save time and budget.
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2. 12foundation · easy

   What should a usability test report include to effectively communicate findings?

   • AThe complete source code of the application
   • BA list of all test participants' names and contact information
   • CDescriptions of usability issues, evidence, and recommendations
   • DA detailed financial analysis of the project
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4. 13foundation · easy

   Which recruitment method is commonly used to find usability test participants?

   • AScreening questionnaires to identify suitable candidates
   • BSelecting participants from the project team
   • CUsing only participants who have never used similar systems
   • DRandom selection from the general public
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5. 14foundation · easy

   How does usability testing complement functional testing?

   • AUsability testing focuses on user experience, while functional testing verifies system behavior
   • BUsability testing replaces the need for functional testing
   • CUsability testing is only performed after the system is released
   • DUsability testing is only applicable to mobile applications
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6. 15application · medium

   A test analyst has completed usability testing on a new customer portal and needs to report the findings to stakeholders, including product managers and developers. Which approach is most effective for communicating the results?

   • AFocus only on the positive feedback from participants to maintain stakeholder morale and avoid conflict.
   • BPresent a list of usability issues with severity ratings, supporting evidence such as video clips, and concrete recommendations for improvement.
   • CProvide a detailed statistical analysis of task completion times and error rates, without including user quotes.
   • DSend a raw data file of all session recordings and notes, and let stakeholders draw their own conclusions.
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