A company has deployed a chatbot that uses a decision-tree algorithm to route customer queries. The team now understands exactly how the tree makes decisions and can trace every response to a specific rule. The chatbot is still referred to as 'AI' in marketing materials. Which statement best describes this situation?

The chatbot is Super AI because it can process queries faster than human agents.

The chatbot is General AI because it can handle a wide variety of customer queries with explainable rules.

The chatbot is no longer considered AI because its workings are fully understood, illustrating the AI Effect.

The chatbot is definitely not AI because decision trees are a conventional programming technique, not machine learning.

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AI Fundamentals CT-AI Practice Questions (Page 4)

Part of the Domain 1: Introduction to AI domain, which makes up ~7% of our current practice bank. ISTQB does not publish an official question count, but from its 60-minute exam (~25–40 total, ~2–3 in this domain), expect 1–1 from this objective — we provide 16 practice questions to prepare you well beyond it. (estimate)

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Questions 16–16

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A company has deployed a chatbot that uses a decision-tree algorithm to route customer queries. The team now understands exactly how the tree makes decisions and can trace every response to a specific rule. The chatbot is still referred to as 'AI' in marketing materials. Which statement best describes this situation?
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AI Fundamentals CT-AI Practice Questions (Page 4)

Questions 16–16

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