Resource Capacity Planning CGEIT Practice Questions (Page 8)

Questions 36–39

1. 36foundation · easy

   When forecasting IT resource demand, why is it important to incorporate business trend information such as planned marketing campaigns or product launches?

   • ABecause IT resource demand is independent of business activities
   • BBecause historical data is always unreliable and should not be used
   • CBecause it eliminates the need for any quantitative forecasting methods
   • DBecause these events can cause demand spikes that historical data alone may not capture
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2. 37application · medium

   An enterprise's IT department is establishing a formal capacity planning process. The CIO wants to ensure it aligns with the organization's strategic goals and governance framework. What is the first step in this structured process?

   • AReview and adjust the capacity plan annually.
   • BDefine the capacity planning scope and objectives based on enterprise goals and business requirements.
   • CCollect historical performance data from all IT systems.
   • DSelect and implement capacity planning tools.
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4. 38foundation · easy

   Which tool is most appropriate for analyzing historical performance data to identify trends in resource utilization?

   • ATrend analysis software
   • BNetwork packet sniffer
   • CHelp desk ticketing system
   • DConfiguration management database (CMDB)
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5. 39application · medium

   A company's IT director is explaining the value of capacity planning to the CFO. The CFO wants to understand how capacity planning contributes to the enterprise's financial goals. Which statement best describes this contribution?

   • AIt aligns IT resource investments with business demand, avoiding both over-provisioning and performance-related losses.
   • BIt ensures that all IT resources are used at 100% capacity at all times.
   • CIt reduces the need for IT staff by automating all resource management.
   • DIt guarantees that IT systems will never experience performance issues.
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